A strategic plan is necessary to ensure that water and wastewater companies have organizational direction, project clarity, and effective communication. The Strategic Planning for Water and Wastewater Utilities course will discuss various types of tools and metrics to use in creating a successful plan.
Attendees working in the water and wastewater industries will have the opportunity to develop a strategic plan and/or refine a current plan by identifying gaps and process inefficiencies. A strategic plan begins with developing a simple Vision and Mission and building upon these to organize and achieve goals and objectives. The tools to be reviewed will include SWOT analysis, affinity mapping, balanced scorecard, Porter’s Five Forces, as well as details on how to write the plan, perform a gap analysis, and develop a process for change management.
