Best Practices in Public Engagement for Energy Companies

Best Practices in Public Outreach

October 1-2, 2024 | Richmond, VA ::

“This conference was outstanding! The panel of speakers provided valuable insight, tools and techniques on addressing the public’s concerns and opposition!” Project Manager II, Tampa Electric

“The conference provided a platform of seasoned professional who shared their insights, real-life experiences and their findings pertaining to best practices in public participation for transmission projects.” Manager, Area Government and Community Affairs, ITC Holdings Corp.

“The conference was a wonderful opportunity to learn from an impressive array of speakers representing utilities from across the nation.” Corporate Communications, American Transmission Company

“I really enjoyed the EUCI 12th Annual Conference on Best Practices in Public Participation for Transmission Projects. This was a great opportunity to connect with practitioners across the nation and compare notes on best practices, challenges, and successes. It was very useful to get the perspectives of utility providers in different parts of the country.” Director, Horizon Water and Environment

“Understanding and hearing other utilities discuss real world experience and what works and lessons learned is excellent insight to improve how we handle projects in the future” Project Outreach Specialist, Eversource

“The conference exceeded my expectations. Great topics, speakers, and networking opportunities. I will recommend this to coworkers.” Real Estate Representative, NorthWestern Energy

“Best conference I have attended in some time. Great topics.” Land Specialist, Grant PUD

“Great topics and materials for Project Managers, many tools and models not used by my company. This will help us think out of the box more.” Project Manager, SCE

“The pros who attend this conference have a lot to share about how to do community relations right, even in trying circumstances. I heard a lot of relevant case studies, got tips on the latest techniques, and realized all over again how important it is to be a good listener when dealing with the public. I hope to join this group next year, and I’ll be using these insights meanwhile to help get more clean energy onto the grid.” Public Affairs, American Wind Energy Association

“This conference is an excellent opportunity to learn effective & successful techniques to work with stakeholders and agencies alike, highlighting case studies & lessons learned from projects across the country” Sr. Project Manager, TRC

As an attendee of this EUCI Public Engagement conference hosted by Dominion Energy, you’ll learn the strategies and methods used by numerous utilities public engagement experts to positively engage stakeholders, build trust with the community, and overcome project obstacles. 

Register today and leave this conference with practical tools and techniques that can be immediately implemented within your own organization to improve the efficiency and effectiveness of your public engagement program.

Learning Outcomes

  • Discover how energy communicators influence positive outcomes with every customer interaction
  • Review promising environmental justice public engagement best practices and lessons learned
  • Discuss how perceptions of space and place can hinder community engagement and some solutions
  • Identify ways employees can show up for communities in unique ways fostering goodwill in the community
  • Discuss insights and guidance for utilities’ public engagement with Tribal Nations
  • Review techniques for de-escalating conflict and bringing a customer from negative to neutral and possibly even positive
  • Assess the relational approach of human-centric communications and how it can lead to positive project outcomes
  • Review some creative ways to communicate projects from other utilities using various tools
  • Expand on how substations can be more secure while being community pleasing assisting community engagement
  • Hear from three engagement managers and identify what talent and tools will be needed for the next infrastructure wave


    Dominion Energy Virginia

    600 E Canal St

    Richmond, VA 23219


    Nearby Hotels

    Delta Hotels Richmond Downtown
    555 E Canal St.
    Richmond, VA 23219
    ~400 ft from venue

    Omni Richmond Hotel
    100 S 12th St, Richmond, VA 23219
    ~0.5 walking miles from the venue

    Residence Inn by Marriott Richmond Downtown
    1320 E Cary St, Richmond, VA 23219
    ~0.6 walking miles from the venue


    Please Note: Confirmed speakers do not need to register and are encouraged to participate in all sessions of the event. If you are a speaker and have any questions please contact our offices at 1.303.770.8800


    Best Practices in Public Outreach

    October 1-2, 2024 | Richmond, VA
    Individual attendee(s) - $ 1495.00 each(early bird rate)
    (price after September 20, 2024 is $ 1,695.00)

    Buy 4 in-person seats and only pay for 3! For this event every fourth in-person attendee is free!

    Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before August 30, 2024 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800


    Who Should Attend

    • Transmission planners and developers
    • Utility real estate specialists and managers
    • Renewable project developers
    • Transmission contractors and construction managers
    • Transmission communications staff
    • Public relations staff
    • Transmission engineers and designers

    Host Utility


    For sponsorship opportunities please contact:

    Mark Waldrop
    Sales Manager
    [email protected]

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