There is a known limitation with Outlook, specifically, that defaults to only recognizing the first session when opening an appointment file with multiple sessions. There is a way to force Outlook to recognize all sessions: After saving the download, open Outlook, go to File and then go to “Open & Export”. From there click on…
No, we do not send out individual calendar invites to attendees. Instead, when you purchase a seat in an online session you are given a unique link to a landing page that includes all of your meeting links as well as all training materials. For your convenience, when you purchase an online training seat you…
While you are more than welcome to have multiple people attend an online training session together in a conference room, there are some important limitations: All registrations to our online trainings are sold as ‘seats’ and we require a paid registration for every person attending, even if they are all sharing one connection If anyone…
Login instructions are sent to the email address entered when registering as an attendee and you should receive them within 5 minutes of your registration. An additional copy will be sent to all attendees 2 – 3 days before the start of an online event so be sure to check your Junk folder. If you…
Yes, when you purchase a seat to an online event you are purchasing a single connection for one individual. This is done to honor the intellectual property agreements we have with our instructors as well as to maintain our strict accreditation standards as we must be able to verify each individual’s attendance in order to…
Yes! Our classes are designed to be interactive and engaging. For the best experience please enable your camera and microphone on your computer. If you do not have a camera and microphone on your computer you can still engage the class by typing a question into the chat box – typed questions will be relayed…
No, you do not need to have a Teams account in order to participate remotely. You may join the meeting through your web browser (Edge or Chrome are recommended) on either Mac or PC. If you join through your browser no additional plugins are needed but you will need to give your browser access to…
Yes! Course, conference, and webinar materials will be available for download from your unique login page. Those materials will be automatically available once we receive them from the instructors or speakers. Attendees will have open access to these materials after the event concludes. Any additional resources provided by the presenters will be added to the…
We use Microsoft Teams as our platform for remote connections. You do not need to have a Teams account in order to participate remotely. You may join the meeting through your web browser or by downloading and installing the Teams app – https://products.office.com/en-us/microsoft-teams/download-app. If you join through your browser no additional plugins are needed.
You will receive a unique link in your welcome email after registering that can be used to request credits at the conclusion of the event. Online attendees will also find this link on their login landing page under the Presentation Materials section. If you do not receive a link or would prefer you may email…
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