“This course was helpful, informative and valuable for someone new to witness prep or someone that needs a refresher.”
Director Citizens Westfield Utilities, Citizens Energy GroupNovember 17 - 18, 2026 Denver, CO EUCI Conference Center
“This course was helpful, informative and valuable for someone new to witness prep or someone that needs a refresher.”
Director Citizens Westfield Utilities, Citizens Energy Group“Great way to learn how to testify!”
Director, Regulatory Affairs Distribution, Chesapeake UtilitiesThe Witness Effectiveness Training course is designed to improve the effectiveness of witnesses as they prepare and serve as experts in rate case proceedings. The course optimizes the limited two-day timeframe by splitting the focus between foundational theory and intensive, realistic practice.
Upon completion of this course, participants will be able to:
| Individual attendee(s)$ 2495.00 each(early bird rate) (price after October 30, 2026 is $ 2,695.00) |
|
Volume pricing also availableIndividual attendee tickets can be mixed with ticket packs for complete flexibility |
|
| Pack of 5 attendees$ 10,600.00 (15% discount)(early bird rate) (price after October 30, 2026 is $ 11,455.00) |
|
| Pack of 10 attendees$ 19,960.00 (20% discount)(early bird rate) (price after October 30, 2026 is $ 21,560.00) |
|
| Pack of 20 attendees$ 37,425.00 (25% discount)(early bird rate) (price after October 30, 2026 is $ 40,425.00) |
|
Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before October 16, 2026 in order to be refunded and will be subject to a US $295.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800
EUCI retains the right to refuse registration by any individual or company.
Tuesday, November 17, 2026
Denver, CO
This introductory session covers the strategic implications of the ratemaking process and the critical role of expert witnesses. You’ll learn how the process can achieve stakeholder objectives, communicate key messages, influence customer and competitor behavior, implement risk management and profit strategies, reward and penalize performance, and change rates and revenues.
Learn the importance of communication in regulatory proceedings, including the skills and techniques employed by effective witnesses, how non-verbal communication can make advocacy more persuasive, and how hearing transcripts (upon which appeals must be based) require precise verbal communication.
This session focuses on providing evidence to support the right decision, including how to retain decisionmakers’ attention, communicate key messages (even complex, technical points) in short and simple yet accurate statements, and convey the information necessary for the desired result.
This session sets you up for success, preparing you for each stage of the process. We’ll cover what to do leading up to your appearance, what to take with you to the witness stand, key questions to anticipate, and specific steps to prepare for direct testimony and cross-examination.
Master the skills and techniques that will make you most effective on the witness stand: setting the tone for the hearing; maintaining focus and calm; communicating your messages clearly and precisely; and controlling the timing, cadence, and direction of the exchanges.
Wednesday, November 18, 2026
Denver, CO
Cross-examination presents its own unique challenges. We’ll cover primary attorney objectives and how to respond, including message delivery and discipline and how to recover if your testimony is misconstrued or mischaracterized.
Every expert witness faces potential pitfalls; the key is being prepared for them. We’ll discuss how to deal with difficult questions, how to recognize and avoid the most common mistakes witnesses make, and tips for maintaining confidence and control under fire.
Here’s where you’ll apply what you’ve learned. You’ll practice communicating from a witness stand to discover what you excel at and the areas that need attention. The exercise will give you confidence and further equip you with the skills needed to be a highly effective witness.
Vice President -Regulatory Services Practice
MCR Performance Solutions
Cindy serves as Vice President of the Regulatory Services Practice at MCR Performance Solutions, a multifaceted firm providing consulting services to natural gas, electric, and water utilities. Cindy possesses over 40 years of rates and regulatory experience, including work on over 100 regulatory cases and testimony before numerous state commissions, including Maryland, Pennsylvania, Virginia, West Virginia, Ohio, Tennessee, Louisiana, Illinois, Montana, New Jersey, Idaho, Oregon, North and South Carolina, New Mexico, Delaware and the Federal Energy Regulatory Commission. In her current role, Cindy has served as an expert witness for a wide variety of utilities throughout the country on a broad array of subjects, including revenue requirement, cost of service, rate design, and policy related matters. Prior to joining MCR, Cindy held various positions at Allegheny Energy, where she gained deep experience with regulatory commissions in numerous states and extensive knowledge of the rate case process, including widespread interaction with stakeholders. Cindy’s responsibilities at Allegheny Energy spanned all facets of the regulatory environment, including general rate proceedings, energy efficiency efforts, and overall regulatory strategy. Throughout her 40 years in the industry, Cindy has gained significant experience serving as an expert witness in regulatory proceedings and has been subject to extensive cross examination in a variety of different states. Cindy graduated magna cum laude with an MBA from Indiana University of Pennsylvania and magna cum laude with a BBA with a concentration in Finance from Seton Hill University.
Director – Regulatory Services
MCR Performance Solutions
Matt is a Director in the Regulatory Services Practice at MCR Performance Solutions with over 17 years of experience in the regulated utility industry. Prior to joining MCR in August 2025, Matt held various positions in the Regulatory Affairs and Finance departments at Idaho Power Company, a vertically integrated electric utility serving customers in southern Idaho and eastern Oregon. Matt most recently served as the Revenue Requirement Senior Manager from 2016 to 2025, and was tasked with developing and implementing cost recovery strategies across multiple jurisdictions. Matt possesses in-depth experience in a broad array of regulatory areas, including revenue requirement development, class cost-of-service studies, and rate design. He has sponsored testimony before the Idaho Public Utilities Commission and the Public Utility Commission of Oregon and contributed to transmission formula rate filings before the Federal Energy Regulatory Commission. Matt possesses significant experience serving as an expert witness in a live hearing setting, as well as representing utilities in other external facing forums such as public workshops and settlement negotiations. Matt graduated magna cum laude with a BBA and an MBA from the University of Oregon.
Residence Inn by Marriott Denver Tech Center
6565 South Yosemite St.
Greenwood Village, CO 80111
303-740-7177
485 feet from event location
Wingate by Wyndham
8000 East Peakview Ave
Greenwood Village, CO 80111
Phone: 303-626-2641
0.3 miles from event location
SpringHill Suites by Marriott Denver Tech Center
7900 E. Peakview Ave.
Greenwood Village, CO 80111
(303) 721-3321
0.6 miles from event location
![]()
EUCI is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.
EUCI is authorized by IACET to offer 0.9 CEUs for this event
Verify our IACET accreditation
Participants must log in each day, be in attendance for the entirety of the course to be eligible for continuing education credit.
PowerPoint presentations, classroom discussion, case studies, group exercises, and a mock hearing exercise will be used in the program.
Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion.
Course CPE Credits: 10.0
There is no prerequisite for this Course.
Program field of study: Specialized Knowledge
Program Level: Basic
Delivery Method: Group Internet Based
Advanced Preparation: None
EUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Only registered attendees can request CLE credits for an EUCI course/event. Please email [email protected] prior to the course start date and list the state where you are licensed and your bar# as well as the name and date of your course/event in your request, and someone will be in contact.