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On-Demand Training:
Advanced Pipeline Control Room Management

Recorded: March 17, 2026

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“The innovative solutions provided have not only enhanced our learning but also significantly improved employee engagement and success rates. We highly recommend EUCI to any organization looking to elevate their professional development offerings.”

AVP, Environmental Compliance Officer, United Refining Company

“Great course! It is effective for allowing me to recognize potential gaps in our audit preparation.”

Supervisor, Control Room Training and Compliance, Plains Pipeline

“First rate job in presenting valuable Control Room Management information to all attendees. Highly recommend any Control Room staff to attend a training session presented by this staff. Highly professional and informative!”

Control Room Supervisor, Jayhawk Pipeline LLC
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“This class was well planned, well organized and very informative.”

Compliance Analyst, Atmos Energy Corporation

Gain a comprehensive understanding of Pipeline Safety Management, focusing on Control Room Management (CRM) regulations in the natural gas and hazardous liquid pipeline sectors. Attendees will delve into the background of significant pipeline incidents and review key recommendations from the National Transportation Safety Board (NTSB), along with the rulemaking process that shaped current CRM regulations.

The course will cover all sections of 49 CFR 192.631 and 49 CFR 195.446, and provide insights into how to develop, implement, and maintain a CRM plan. Additional topics include the role of internal teams, best practices for CRM compliance, and addressing frequently asked questions in the field. The course also prepares you for regulatory audits while emphasizing the distinction between integrated and control room inspections.

Register today for detailed instruction on GAP analysis, corrective action planning, and role-based audit preparation to learn how to equip control room personnel for successful audits. You will also learn how to leverage available resources to support ongoing compliance and continuous improvement in control room management.

Learning Outcomes

  • Review the historical context of significant pipeline incidents and NTSB recommendations that led to the development of CRM regulations
  • Take an in-depth look at 49 CFR 192.631 and 49 CFR 195.446, including the legal requirements and practical implementation strategies for a CRM plan
  • Discuss the steps for preparing for an audit, including conducting a GAP analysis, creating a corrective action plan, and ensuring document availability
  • Examine the different roles and responsibilities within an organization that contribute to successful audit preparation and compliance efforts
  • Review the audit experience, including anticipating enforcement actions and leveraging available resources for continuous improvement

Register

This is a recorded session - no instructor interaction is available. Recordings do not qualify for continuing education credits. Recordings will expire 30 days from date of purchase and sharing, downloading or copying of the recording in any way is strictly prohibited and will result in the termination of your license.

PURCHASE THIS RECORDING:

Recording license(s)$ 995.00 each

Agenda

8:45 AM - 9:00 AM

Log In and Welcome

12:30 - 1:15 PM

Lunch Break

9:00 AM - 4:30 PM

Course Timing

Background and History

  • Significant Pipeline Incidents and NTSB Recommendations
  • The Rulemaking Process

The CRM Rule

  • Cover Each Section of 49 CFR 192.631 and 49 CFR 195.446
    • Letter of the Law 
    • Notable FAQs 
    • Where Other Internal Teams Can Help 
    • How to Address Policy 
    • How to Address Implementation 

Audit Preparation

  • Integrated Inspection vs. Control Room Inspection
  • Initial Questionnaire
  • GAP Analysis
  • Corrective Action Plan
  • How do Different Roles Help in Audit Prep?
  • How to Best Equip Controllers
  • Mock Audit
  • Document Availability

Audit Experience

  • What to Expect
  • Enforcement Action and Response
  • Review Enforcement Examples

Available Resources

Instructor

Ms. Gibson is an executive experienced in strategy, business development, operations, project management, process improvement and team leadership. Prior to the past twenty years as an independent consultant, she spent nearly eight years with Colonial Pipeline Co., in several capacities including Leader, Products Movement and Customer Relations & Member of the Operations Leadership Team; Business Development Manager; Mergers & Acquisitions Coordinator; Associate Operations Manager and Chief of Staff to the Senior VP & COO. Her experience includes various aspects of energy, transportation, supply chain, manufacturing, emerging technology
and international events management. She has a proven track record leading cross-functional teams to execute complex and transformational initiatives. Ms. Gibson is a regular speaker at various industry conferences including API Pipeline Conferences, American Gas Association, and Southern Gas Association.

Ms. Gibson is the Principal Consultant at PPG for the PHMSA Control Room Management (CRM) regulation (CFR Title 49 Parts 192.631 and 195.446), as well as the CRM-related sections/Audit Protocol Areas of the Canadian Energy Regulator Onshore Pipeline Regulations. She has been heavily involved in and/or led nearly all client CRM projects for the consulting firm since the CRM regulation went into effect in 2011.

Alicia (Ali) Gibson

Principal and Co-Owner

Pipeline Performance Group, LLC