Storm Planning and Communications for Utilities

As the changing weather patterns create more storms of increased severity across the country and continue impacting utilities like never before, emergency planners are under incredible pressure to plan for the unknown. How a utility responds during a major storm and what they communicate can make or break its relationships with customers, regulators, and state and government officials.   We will review how utilities can adapt to these emergencies while giving tangibles of how to prepare, plan, and communicate for a storm as well as managing the incident as it is happening.  This course will provide tools for utilities so they can better plan, prepare, and respond to the next major storm. 

Join us to:

• Demystify what is needed to prepare for increasingly stronger storms
• Gain what it means to have a successful storm response
• Boost your team’s storm response time with this course

• Review the purpose of Major Event Management and Incident Command System (ICS) structures
• Identify the milestones of clear day planning and preparation
• List the steps to take as the storm is approaching
• Describe how to respond to the event through the steps you should take
• Define what a successful storm response is and how to achieve it
• List the benefits from and how to successfully pre-stage resources and equipment
• Review why time is critical to planning, execution, and restoration
• Define successful customer engagement strategies for outage communication
• Assess how a utility prepares, executes, and responds to hurricane events