By - Jon Brown

Utility Boards and Effective Governance
December 12-13, 2018 | Denver, CO

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The good old days of easy utility governance are gone forever. These tumultuous times require board members and policy makers to utilize new governance approaches. In the easy times of the past, board members and policy makers could simply “go a long to get along” and rubber stamp decisions. They didn’t have to know much about the energy business because things were on cruise control. In the new energy marketplace, the governance bodies must be very engaged from both a technology and strategic standpoint. They must be asking insightful questions on every major issue in order to make informed decisions


This course will empower the board members and policy makers by providing tools and knowledge to assist them in making great decisions which will benefit the utility, stakeholders and its customers in the future. The governance roles of the boards and policy makers will be examined and the old school procedures will be contrasted with the new governance policy and procedures which define a well-run board. There are abundant disasters waiting for a poorly governed utility and amazing opportunities for a well governed utility.  This course is highly interactive and will provide the attendees with actionable takeaways they can immediately implement in their board.


A governing body’s primary fiduciary duty is to assure the utility’s long-term sustainability by providing clear strategic direction, policy guidance, and performance oversight. A utility company is often thought of as a “forever” company and that requires a visionary Board. Learn about the goals, processes, and metrics that Boards and senior managers must establish to assure efficient performance, high-level customer service, and accountability to all stakeholders.


Members of a utility board often have neither a comprehensive job description nor a good understanding of the business challenges facing their utility. This seminar provides an overview of the utility industry and its changing business model. Learn about your duties and responsibilities, how to build constructive board-management relationships, and the keys to governing with excellence.


This seminar provides utility board members with a comprehensive overview of the duties, responsibilities, and processes necessary to achieve effective governance. It also examines models for monitoring utility performance and “Governing for Excellence.” Executive management and those who interact with boards will also benefit from the topics covered.  This is a low stress but highly interactive seminar with extensive discussion between the attendees and the facilitator.


Learning Outcomes

  • Review the definition and evolution of governance
  • Develop and practice using the utility business model
  • Demonstrate effective board/management relations, responsibilities and policy-setting requirements
  • Define the characteristics of high performing governing boards
  • Evaluate and communicate governing board performances based on key performance areas, indicators, and metrics
  • Outline the Board’s visionary role in strategic planning 



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 1.0 CEUs for this event.



Thursday, December 12, 2018

registration8:00 – 8:30 a.m. :: Registration and Continental Breakfast

timing8:30 a.m. – 5:00 p.m. :: Course Timing

lunch12:00 – 1:00 p.m. :: Group Luncheon

Effective Execution: Utility Governance

  • The evolution of governance in today’s utility
  • Understanding the changing Utility business model and its governance requirements
  • How the proper business of a board should be conducted
    • Examples
    • Exercises
  • Duties, responsibilities, and policy-setting requirements of utility boards
  • Hiring and firing the CEO, Accountant and the Attorney
  • Assuring effective board/management relations.
    • Examples
    • Exercises
  • The Board Member’s role when interacting with other Board Members
  • The Board’s role in effectively and efficiently working with the CEO
  • The CEO’s role in effectively and efficiently working with the Board
  • The Board’s role in setting Rates, the utilization of Rate consultants, and understand basic Ratemaking
  • The use of consultants in good governance
  • Evaluating governing board performance – self-evaluation
    • Examples
    • Exercises
  • The Board’s fiduciary responsibility to perform strategic planning

Monitoring Utility Performance: Governance Role

  • The importance of performance monitoring and accountability in the changing utility marketplace will be discussed
  • Methods for measuring utility performance to evaluate the CEO’s performance
  • Identifying key performance indicators, areas, and metrics that are common in the industry
  • Discussion and identification of Key Performance Indicators that are unique to your utility
    • Examples
    • Exercises
  • Board governance KPI methodologies and reasonings
  • The pitfalls of relying too heavily on benchmarking and Key Performance Indicators
  • Communicating utility performance to internal and external stakeholders

Friday, December 13, 2018

registration8:00 – 8:30 a.m. :: Continental Breakfast

timing8:30 a.m. – 12:00 p.m. :: Course Timing

Session 3: Excelling in Utility Governance

  • The characteristics of high performing governing boards.
    • Examples
    • Exercises
  • Developing and implementing a “Governing for Excellence” model for your board
  • The Board’s role in Strategic Planning – setting a vision and pathway for the utility’s future.
  • The Strategic Planning Process and the role of management
    • Examples
    • Exercises
  • Open Round Table discussion of specific issues and potential solutions your Board is facing.


Wallace L. Barron
President, Barron & Associates, Corporate Solutions, LLC

Mr. Barron has over four decades of experience in the electric energy industry. He is currently the President of the consulting firm, Barron & Associates, Corporate Solutions, LLC, located in Atlanta, which specializes in consulting to the energy industry in the areas of Board leadership and governance, Strategic Planning, Key Accounts, Customer Service, DSM, Marketing, and Competitive issues. Mr. Barron has served on numerous Boards, as a member and as the Chair, and he has reported to Boards. He was the Vice President of DSM, Marketing, Customer Service & Distribution Technology at Florida Power Corporation in St. Petersburg, Florida. His responsibilities included all of the DSM programs, developing and managing the strategic plan for the distribution sector, Forecasting, Key Accounts, Rates, System Planning, Competitive Marketing, Market Research, Customer Service, Economic Development, Load Management and Load Research as well as the Distribution Engineering functions. He was responsible for the Customer, Energy, and Demand Forecasts from 1977 to 1990.  Mr. Barron also has extensive experience in the areas of System Planning, Pricing, Wholesale Marketing, and, Transmission Design, during his forty years in the energy industry and was president of two unregulated subsidiaries developing Cogeneration Projects. He is the past Chairman of the IEEE System Planning Subcommittee, the NERC Load Forecasting Working Group and the IEEE Load Forecasting Working Group.  He was Chairman of the EPRI Power Electronics & Controls Task Force.  Mr. Barron facilitates strategic planning activities for utilities and delivers a variety of Director and Policy Makers seminars on governance issues for the National Rural Electric Cooperative Association (NRECA), and the American Public Power Association (APPA). He has also taught at the Center for Professional Advancement in New Jersey, and engineering courses at the University of South Florida in Tampa and has also participated as a speaker in many IEEE, EEI, EPRI, NRECA, APPA and Statewide Association conferences. Mr. Barron holds a Master of Science Degree in Electrical Engineering from Mississippi State University.  Mr. Barron has been an expert witness in the areas of System Planning, DSM, Forecasting, Load Research, and Market Research and has submitted testimony on those topics in dockets before the Florida Public Service Commission and the Federal Energy Regulatory Commission. 


EUCI Office Building Conference Center
4601 DTC Blvd, B-100
Denver CO, 80237

Suggested Hotel

Hyatt Place Denver Tech Center
8300 E. Crescent Parkway
Greenwood Village, CO 80111
0.9 miles away
Nightly Rate for EUCI Attendees: $149.00

Click on the following booking link: Hyatt Place Denver Tech Center – EUCI and use Group Code: EUCI or

Call Central Reservations at 888-492-8847 and ask for the EUCI rate of $135 under the corporate/group code EUCI

Other Nearby Hotels

Hyatt Regency Denver Tech Center
7800 E Tufts Ave
Denver, CO 80237
Phone: 303-779-1234
0.3 miles away

Hilton Garden Inn Denver Tech Center
7675 E Union Ave
Denver, CO 80237
Phone: 303-770-4200
0.6 miles away

Denver Marriott Tech Center
4900 S Syracuse St
Denver, CO 80237
Phone: 303-779-1100
0.7 miles away


Please Note: Confirmed speakers do not need to register and are encouraged to participate in all sessions of the event. If you are a speaker and have any questions please contact our offices at 1.303.770.8800

EventEarly Bird Before
Friday, November 23, 2018
Standard RateAttendees
Utility Boards and Effective GovernanceUS $ 1595.00US $ 1795.00

Register 3 Send 4th Free!

Any organization wishing to send multiple attendees to these conferences may send 1 FREE for every 3 delegates registered. Please note that all registrations must be made at the same time to qualify.

Cancellation Policy

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before November 09, 2018 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

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