Best Practices in Public Engagement for Energy Projects

Best Practices in Public Engagement for Energy Projects

Building Trust with the Community

October 26, 2021 | Online :: Central Time

“This conference was outstanding! The panel of speakers provided valuable insight, tools and techniques on addressing the public’s concerns and opposition!” Project Manager II, Tampa Electric

“The conference provided a platform of seasoned professional who shared their insights, real-life experiences and their findings pertaining to best practices in public participation for transmission projects.” Manager, Area Government and Community Affairs, ITC Holdings Corp.

“The conference was a wonderful opportunity to learn from an impressive array of speakers representing utilities from across the nation.” Corporate Communications, American Transmission Company

Energy infrastructure projects can be characterized by high perceived risk and low stakeholder trust.  A balance must be struck between the need for additional energy development and landowner priorities, environmental impact considerations and regulatory compliance.

A comprehensive strategic public engagement process is a key tenet to the success of any energy project.  Whether it be transmission or a renewable project, all stakeholders must be engaged throughout the process, using a wide variety of communication and engagement techniques that are tailored to the needs of each stakeholder resulting in the building of trust with the community.  But how do you tackle this daunting challenge and what has been learned from holding virtual meetings.

As an attendee of this EUCI symposium, you will hear the results and some best practices from leading professionals from Dominion Energy, National Grid, SunZia Project, SMUD, and more. You will learn the strategies and methods they use to positively engage stakeholders: including admitting errors, case studies engaging different subsets of users, building trust with the community, how environmental, social, and corporate governance is impacting projects, and overcoming project obstacles.  You will leave this program with practical tools and techniques that can be immediately implemented within your own organization to improve the efficiency and effectiveness of your public engagement program.

Learning Outcomes

  • Review what has been learned and how to deal with landowners being home and watching project work being done more than anytime previously
  • Discuss some best practices for acknowledging a mistake and engaging the audience
  • Address the lessons to be learned from the steps taken with interested stakeholders in a complex and sensitive project
  • Review the benefits to early engagement of projects on reservation land and the building of trust among Tribal communities
  • Engage with this panel discussion on the historic and new challenges faced when engaging the community
  • Describe some environmental justice policies and how to plan successful public engagement in environmental justice communities

 

Agenda

Tuesday, October 26, 2021 : Central Time

8:45 – 9:00 a.m.
Log In and Welcome

12:00 – 12:45 p.m.
Lunch Break

9:00 a.m. – 4:40 p.m.
Conference Timing

 

9:00 – 9:10 a.m. :: Introductions  

9:10 – 10:00 a.m. :: How to Handle a Lingering Landowner       

During COVID, more customers were home watching us work – how do you handle a lingering landowner? As the pandemic hopefully slows down for most of the country this Fall, a lot of people are still going to be working from home, so this lingering landowner situation may not be going away and may always be occurring more than ever before. We will discuss some of the practices learned and applied to effectively communicate with more users being around and watching projects happen.

Gregory Mathe, Manager – Electric Transmission Communications, Dominion Energy

10:00 – 10:50 a.m. :: The Art of the Apology: Taking Responsibility and Building a Sincere Apology

  • Acknowledging a mistake or fault; define the best approach for the situation, using clear and accurate words to define the mistake.  
  • Effectively communicating regret, keeping the focus on your audience and the impact resulting from the mistake.  
  • Taking responsibility, use clear language to explain that it will not happen again.

Danielle Aretz, Lead Stakeholder Specialist, National Grid  

Kendra Nichols, Senior -Stakeholder Specialist, National Grid

10:50 – 11:05 a.m. :: Break

11:05 a.m. – 12:00 p.m. :: SunZia Southwest Transmission Project: Stakeholder Engagement Overview

The SunZia Project is in the final stages of development with start of construction expected during late-2022.  This presentation will cover SunZia’s recent experience with: (1) virtual public meetings, and (2) coordination with environmental organizations and interested stakeholders to share data, provide regular updates and host field visits to sensitive areas.

Cindy Freeman, Environmental Manager, SunZia Project

12:00 – 12:45 p.m. :: Lunch Break

12:45 – 1:40 p.m. :: Tribal Engagement Best Practices for Projects

This presentation will review the benefits to early engagement of projects on reservation land and steps and lessons learned on making them successful projects and outreach with Tribal groups.

Jennifer W. Summers, Director – Tribal Relations and Land Resources, San Diego Gas & Electric 

1:40 -2:40 p.m. :: Panel Discussion: Current Challenges to Successful Public Engagement

Interact with this panel discussion covering challenges that are always present with engaging the community as well as new challenges faced from the experiences of virtual meetings and their future.

Marc Lucas, Esq., Director of Major Permits and Stakeholder Management,  National Grid

Cindy Freeman, Environmental Manager, SunZia Project

Jose Bodipo-Memba, Director-Sustainable Communities, SMUD

2:40 – 2:55 p.m. :: Break

2:55 – 3:45 p.m. :: The Impact of ESG on Public Participation

  • The growing concept of ESG (Environmental, Social, and Corporate Governance): what ESG is and its impact on project planning
  • A sampling of environmental justice policies and legislation in various jurisdictions
  • Elements to consider when planning public engagement in environmental justice communities

Marc Lucas, Esq., Director of Major Permits and Stakeholder Management, National Grid

3:45 – 4:40 p.m. :: Engaging the Public for Sustainable Community Partnerships

This community-focused program aligns with SMUD’s core purpose and vision to enhance the quality of life for all our customers through innovative energy solutions. The program helps bring environmental equity and economic vitality to all communities in our service area, with special attention given to historically underserved neighborhoods. This presentation will focus on the outreach and engagement to the community that is being done to make this program successful and how these methods are applicable to public engagement of any type.

Jose Bodipo-Memba, Director-Sustainable Communities, SMUD 

4:40 p.m. :: Program Wrap-up

Speakers

  • Danielle Aretz, Lead Stakeholder Specialist, National Grid

  • Jose Bodipo-Memba, Director-Sustainable Communities, SMUD

  • Cindy Freeman, Environmental Manager, SunZia Project

  • Marc Lucas, Esq., Director of Major Permits and Stakeholder Management, National Grid

  • Gregory Mathe, Manager – Electric Transmission Communications, Dominion Energy

  • Kendra Nichols, Senior -Stakeholder Specialist, National Grid

  • Jennifer W. Summers, Director – Tribal Relations and Land Resources, San Diego Gas & Electric

Online Delivery

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

  • IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
  • You will receive a meeting invitation will include a link to join the meeting.
  • Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
    • You will need to join the appropriate meeting at the appropriate time.
  • If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
  • The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

Register

Please Note: Confirmed speakers do not need to register and are encouraged to participate in all sessions of the event. If you are a speaker and have any questions please contact our offices at 1.303.770.8800

Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all registrants for three business days after the event

Event Standard RateAttendees
Single Connection - Best Practices in Public Engagement for Energy ProjectsUS $ 795.00
Pack of 5 connectionsUS $ 3,180.00
Pack of 10 ConnectionsUS $ 5,565.00
Pack of 20 ConnectionsUS $ 9,540.00
Call us at 303.770.8800 if you have any specific questions on the volume discounts
* all other discounts do not apply to license packs

By registering I indicate I agree with EUCI's privacy policy and understand I may receive emailed reports, articles, event invitations and other information related to products and services from EUCI and any of our business partners. I understand I may unsubscribe at any time by clicking the link included in emails.

Cancellation Policy

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before September 24, 2021 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

Secured By:

CEUs

Credits

AP_Logo

EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 0.6 CEUs for this event.

Instructional Methods

Case studies, PowerPoint presentations and group discussion will be used in this event.

Requirements For Successful Completion Of Program

Participants must log in each day and be in attendance for the entirety of the course to be eligible for continuing education credit.

 

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. more information

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them. We use cookies during the registration process and to remember member settings.

Close