Artificial Intelligence for Utilities

Artificial Intelligence for Utilities

August 1, 2023 | Online :: Central Time

Artificial intelligence (AI) adoption has soared in the last decade, enhancing ways utilities can digitize to deliver the best ROI. AI has benefited the industry with new solutions to move from reactive to proactive, to support the digital transformation, to reduce operational costs, improve security and strengthen resilience.

Register now for the very latest on how AI is currently being used in the energy sector, how to get started, and how to ramp up your efforts even more than before. Don’t miss this unique opportunity to get a better understanding of this evolving new technology.

Learning Outcomes

  • Review the basics of artificial intelligence
    • AI – why now?
    • AI vs. other technology terms
    • What is AI?
    • Basic components of AI
    • What constitutes an AI algorithm?
    • What constitutes an AI model?
    • Types of AI
    • AI vs. Machine Learning vs. Deep Learning (or Neural Networks)
    • What is machine learning?
    • Types of machine learning
    • What is deep learning?
    • Types of deep learning
  • Assess how AI is currently being used in the Utility Industry
  • Gain insights on future AI usage in the Utility Industry
  • Review challenges in AI adoption
  • Identify how to get started if you are just embarking on your AI journey
  • Identify how to kick your program in high gear if your program is already in flight
  • Discuss typical roles on an AI team
  • Hear the latest on AI Trends and Impacts for Utilities
  • Develop an understanding of the new data requirements of drones and robotic Inspection Devices
  • Discover how to boost revenue growth & cost savings with AI
  • Outline best practices for using AI to optimize production and improve supply chain management


Tuesday, August 1, 2023 : Central Time

8:45 – 9:00 a.m.
Log In and Welcome

12:30 – 1:00 p.m.
Lunch Break

9:00 a.m. – 4:45 p.m.
Course Timing


9:00 – 11:00 a.m. :: Introduction to AI Usage within the Utilities Industry

In this session attendees will learn what AI is, how it works, and how it’s being used in the utility industry to help companies reduce costs, increase profits, and improve overall performance.

  • Overview of Robotic Process Automation and Artificial Intelligence – Why are They Typically Intertwined?
  • Artificial Intelligence in the Utilities industry:
    • How is it currently being used
      • Predictive Maintenance
      • Grid Optimization
      • Energy Management
      • Cybersecurity
      • Autonomous Vehicles
      • Natural Language Processing
    • Future AI Usage in the Utility Industry
      • Renewable Energy Integration
      • Energy Store Management
    • How to get started with AI

Jack Dowling, President and CEO,  VOTUM Technology Group

11:00 – 11:15 a.m. :: Morning Break

11:00 a.m. – 12:30 p.m. :: AI Trends & Impacts for Utilities

Big Data, IoT, Enterprise Data Management and the New Data Requirements of Drones and Robotic Inspection Devices

This session begins with key industry/societal trends and their impacts. To realize greater benefits from Intelligent Electronic Devices (IEDs) the two types of data within the IED, operational and non-operational, must be managed differently. The Internet of Things (IoT) and its benefits, and examples of new groups of analytics being developed, will be discussed. The importance of convergence of the Operations Technology and Information Technology groups within a utility will be emphasized, and its enablement of enterprise data management. Grid modernization industry standards are critical for success in the facilitation of integration and interoperability. The journey to digital transformation will be discussed and how greater use of artificial intelligence, machine learning, and the digital twin can accelerate the journey from reactive to predictive to autonomous. Lastly, the use of new sources of data – unmanned aerial vehicles (UAVs) and robotics – will be described and data management principles will be discussed. 

John D. McDonald, P.E., Smart Grid Business Development Leader at GE Vernova Grid Solutions

12:30 – 1:00 p.m. :: Lunch Break

1:00 – 2:15 p.m. :: Case Study: How to Boost Revenue Growth and Cost Savings with AI

AI tools like ChatGPT have become an overnight sensation, exposing the power of generative AI tools to the entire world. CEOs and CFOs are asking how they can take advantage of new AI tools such to radically improve company performance. Learn how Entergy formed an AI Task Force to tackle this challenge, including assessing AI’s potential business uses, risks, organizational impacts, and human resources considerations. Discover what high-impact utility business cases might be pursued leveraging AI tools, how to identify and evaluate various risks associated with adopting AI tools at scale, how to educate people in AI technologies, and discover what AI is (and is not).

Andy Quick, Vice President at Business Data and Insights, Entergy

2:15 – 2:30 p.m. :: Afternoon Break

2:30 – 4:15 p.m. :: Grid Optimization through AI with Increasing DER Penetrations

Energy companies can leverage AI to enhance operations and security. In this session we will outline best practices for using AI to optimize production and improve supply chain management. Increasing amounts of DER complicates grid operation, especially for distribution grid operators. This session will cover:

  • Growth of DER integrations
  • Operational challenges on distribution grids
  • How AI can potentially help
  • Potential risks: reliability, affordability and cybersecurity
  • Emerging open source tools

Bo Yang, Senior Director, Power/Energy, Hitachi America, Ltd.

4:15 – 5:00 p.m. :: Responsible AI – Reflecting on the ethical side of AI

Artificial intelligence is heavily trending today – it’s the beginning of a new era. From autonomous driving to immersive shopping, from smarter video collaboration in today’s hybrid world to generative AI, technology is bringing it all at our fingertips. However, there are many vulnerabilities while using AI and the cost we pay for such AI accidents is huge, from amplifying historical biases to making decisions that we cannot interpret. With the rise of AI-based solutions, the need for us to understand the motivation behind these black-box models is imperative. We will explore real scenarios that show the perils of using AI in the wild. Learn how these risks can be addressed using various techniques throughout the model development and deployment process and recognize how to develop best practices in taking AI products to market.

Nikita Tiwari, Senior Customer Experience Engineer – Client Computing, Intel


  • Jack Dowling, President and CEO of VOTUM Technology Group

  • John D. McDonald, P.E., Smart Grid Business Development Leader at GE Vernova Grid Solutions

  • Andy Quick, Vice President at Business Data and Insights, Entergy

  • Nikita Tiwari, Senior Customer Experience Engineer – Client Computing, Intel

  • Bo Yang, Senior Director, Power/Energy, Hitachi America, Ltd.

Online Delivery

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

  • IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
  • You will receive a separate email with a unique link to a personalized landing page which will include links to join all sessions of this event.
  • If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
  • The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.


Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all attendees for 7 days after the event


Artificial Intelligence for Utilities

August 1, 2023 | Online
Individual attendee(s) - $ 895.00 each

Volume pricing also available

Individual attendee tickets can be mixed with ticket packs for complete flexibility

Pack of 5 attendees - $ 3,580.00 (20% discount)
Pack of 10 attendees - $ 6,265.00 (30% discount)
Pack of 20 attendees - $ 10,740.00 (40% discount)

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before June 30, 2023 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800




EUCI is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

EUCI is authorized by IACET to offer 0.7 CEUs for this event

Requirements for Successful Completion of Program

Participants must log in and be in attendance for the entirety of the course to be eligible for continuing education credit.

Instructional Methods

PowerPoint presentations, video, and Q&A will be used in the program.

Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion.

Course CPE Credits: 7.5
There is no prerequisite for this Course.
Program field of study: Specialized Knowledge
Program Level: Basic
Delivery Method: Group Internet Based
Advanced Preparation: None

CpeEUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site:


Who Should Attend

Utility and energy company staff from the following departments:  

  • Directors and C-Suite Executives  
  • Information Technology and Information Security  
  • Operations and Engineering  
  • Enterprise Architects
  • Directors of Grid Optimization
  • Asset Managers
  • Chief  Information Security Officers

As well as:  

  • Attorneys and Regulators  
  • Contractors and Vendors  

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. more information

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them. We use cookies during the registration process and to remember member settings.