Serving the energy industry for over 30 years
By - Jon Brown

2020 Fleet Management for Executives
August 11, 2020 | Online :: 10:00 am - 3:30 pm Central Time

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Relative to the overall cost of operating a utility company, the cost of owning and operating a utility company fleet is small and seemingly inconsequential. As a result, much of utility fleet management, including its vehicles and equipment, suffer from administrative neglect. And yet, utilities cannot function without their fleets; line crews regularly attest to the fact that their most important tools are their line trucks; and the proper O&M of these trucks can, literally, mean the difference between life and death.

Fleet management is an inherently complicated business, involving a myriad of rules and regulations, business activities, mobile and immobile assets and other resources, and stakeholders with a broad range of responsibilities and levels of mechanical knowledge. Fleet management has been shown to only be increasing in complexity due to a triple-threat of industry changes in the areas of automotive technology, information technology, and industry workforces/workforce management practices. The implication of these trends is that much of the conventional thinking about fleet management and business practice must change.

For fleet managers and users, pressure to control costs and/or maximize profits drives cause to continually search for ways to improve unit utilization and operating practices. Fleet owners for whom continuous improvement is a way of life are better prepared to handle emerging industry challenges than are those who have been content to rely on long-standing business practices, supplier relationships, and conventional “wisdom” in managing their fleets. The goal of this webinar is to help non fleet management professionals and decision makers understand the significant risks of such complacency.

The COVID-19-induced recession will likely discourage many organizations from thinking about their fleets except to the extent that they may be targets for cost cutting. At a time when organizations need to be focusing not just on improving, but transforming, their fleet management practices, such strategic thinking is far from many decision makers’ minds. This webinar will discuss a handful of fleet management concepts and strategies about which utility company executives should be aware in order to ensure that lagging fleet management practices do not impede cost-effective customer service delivery during the current recession and beyond.

Learning Outcomes

  • Review the inherent complexity of fleet management activities in any industry and unique characteristics of fleet management in the utility industry
  • Identify key fleet industry and fleet profession trends that are turning much conventional wisdom about fleet management on its head
  • Gain insights on how the COVID-19-induced recession may further complicate fleet owners’ jobs
  • Discuss which aspects of fleet management require immediate attention from senior decision makers to help their company weather this pandemic
  • Analyze methods to reduce fleet costs
  • Discuss better budget management strategies
  • Identify new technology in vehicle idling mitigation
  • Review green fleets and effective deployments
  • Prepare for storm and emergency management
  • Explain business practices for supplier relations and fleet O&M
  • Share better employee workplace management



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 0.4 CEUs for this event.


Requirements for Successful Completion of Program

Participants must sign in/out each day, be in attendance for the entirety of the course

Instructional Methods

Power Point presentations and open discussion will be used


Tuesday, August 11, 2020 – Central Time (CT)

9:45 – 10:00 am :: Log in

10:00 – 11:00 am :: Fleet Management Fundamentals and Industry Trends

  1. Key Fleet Management Principles, Strategies, and Techniques
  2. Unique Characteristics of Utility Industry Fleet Management
  3. Key Industry Trends that will Transform Fleet Management Practices

11:00 am – 12:00 pm :: Likely Impacts of COVID-19 on Fleets and Fleet Management Practices

  1. The End of the 10-Year Economic Expansion – Such as it Was
  2. What Happened in the Fleet Industry and Fleet Management Profession in the Last Decade?
  3. What Happens Next?
  4. The Big Pivot: From Innovating (Spending) to Conserving (Saving)

12:00 – 12:30 pm :: Break

12:30 – 1:30 pm :: Understanding Fleet Costs and Their Impact on Fleet Management and Operating Practices

  1. Vehicle Life Cycle Costs Principles
  2. Managing Expenditures and Managing Costs: Not the Same Thing
  3. You Can’t Manage Costs that You Can’t See
  4. Using Cost Visibility and Accountability to Drive Continuous Improvement
  5. The Do’s and Don’ts of Fleet Cost Charge-Back Systems
  6. KPIs and Benchmarks: A Complement to (Not a Substitute for) a Cost Charge-Back System

1:30 – 2:00 pm :: Altec Demonstration of Cost-Saving Technology and Green Fleet Update

2:00 – 3:00 pm :: Fleet Replacement as a Behavior Modification Strategy

  1. Fleet Capital versus Operating Costs: The Big Trade-off
  2. Why Don’t More Fleet Owners Replace Fleet Assets in a Timely Manner?
  3. Determining When to Replace Different Types of Fleet Assets
  4. Determining How Much to Budget for Fleet Replacement
  5. Fleet Modernization and Rightsizing’ Complementary Strategies for Reducing Fleet Costs and Improving Fleet Performance

3:00 – 3:30 pm :: Wrap-up and Adjourn


Paul Lauria is the president of Mercury Associates, Inc. (, North America’s largest dedicated fleet management consulting company. He worked with his first utility client, Georgia Power Company, in 1985. In the last two years alone, Mercury has conducted fleet management consulting assignments for AEP, Alectra Utilities, British Columbia Hydro, Colorado Springs Utilities, DTE Energy, Orlando Utilities, Philadelphia Gas Works, Spire, and Sweetwater Authority. Other clients with whom Mercury has worked recently include 3M, Aramark, Lockheed Martin, Northrop Grumman, and Siemens; the US Marine Corps, US Navy, and State Department; and the states of Alaska, Massachusetts, and Utah. Paul has conducted fleet management best practices presentations and workshops for more than 50 organizations in North and South America, the Caribbean, Europe, the Middle East, Asia, and Australia. Before co-founding Mercury in 2002, he held positions as Vice President in Maximus, Inc. and Senior Manager in EY. He holds a master’s degree in Transportation Planning from the University of North Carolina at Chapel Hill.

Online Delivery

Our courses are designed to be the best possible use of your valuable time – get the information you need to improve your position in the market in an interactive, dynamic format.

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

  • You will receive a meeting invitation will include a link to join the meeting.
  • Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
    • You will need to join the appropriate meeting at the appropriate time.
  • If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
  • The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.


Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all registrants for three business days after the event

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