Leadership Essentials: Listening Fully

July 13, 2022 | Online ::

0722-leadership-essentials-listening

Listening is one of the most important skills one can develop and underpins most all capabilities that support effectiveness in building relationships and coordinating effort with others. The importance of listening in leadership is crucial for personal and team performance.  Authoritarian or judgmental leaders are likely to have employees afraid and unwilling to step up.  When listening is absent it limits the opportunity for people to work together and teams to innovate. Companies that recognize the importance of employee well-being and their contribution to the organization encourage listening.  Listening is a skill that is even more valuable in the post-COVID remote working environment.

In this one-day course we will cover:

• What is meant by listening as an action of our attention
• Setting aside our internal dialogue; opinions, past experiences, and conditioned responses
• Noticing what is said as well as what is not said
• Listening as a discipline of both participants of a conversation
• Practical approaches to sharpening our listening skills and leveraging it as a tool in building effectiveness

Register now to strengthen your skills as a speaker and leader through honing your skills in listening.

Learning Outcomes

This virtual forum will provide attendees an opportunity to:

• Discuss the importance of listening skills and how it affects relationship building
• Engage in exclusive talks and interactive Q&A with to build crucial listening skills
• Share techniques for setting aside internal dialogues
• Discover how to leverage listening as a tool in building effectiveness
• Apply what is being learned through roundtable exercises and case-studies in each of the learning sessions
• Establish strategies for strengthening skills in listening that can be used to improve relationships and effectiveness

Wednesday, July 13, 2022 : Central Time

 

Introduction

• Welcome
• Meet the coaches and students
• Course agenda
• Training objectives

Going Beyond Listening

• Listening for understanding
• Noticing what is said as well as what is not said
• Setting aside our internal dialogue; opinions, past experiences, and conditioned responses
• Interpreting concerns – what matters to stakeholders, customers, and decision makers and how to understand this

Skills for Building Powerful Interpretations

• What matters to others:
• Stakeholders
• Customers
• Team members
• Leadership

Credible Communication

• Navigating what is important in the relationship and achieving success for mutual benefit
• Engaging in more useful ways with those whose views and objectives are counter to yours
• Practical approaches to sharpening our listening skills and leveraging it as a tool in building effectiveness

Q&A and Adjournment

Stewart Ramsay, Managing Executive, Vanry & Associates

Yvette Smith, Associate, Vanry & Associates

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

• IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
• You will receive a meeting invitation will include a link to join the meeting.
• Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
  • You will need to join the appropriate meeting at the appropriate time.
• If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
• The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all attendees for 7 days after the event

REGISTER NOW FOR THIS EVENT:

Leadership Essentials: Listening Fully

July 13, 2022 | Online

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before June 10, 2022 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

Credits

EUCI is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

EUCI is authorized by IACET to offer 0.7 CEUs for this event

Requirements for Successful Completion of Program

Participants must log in each day and be in attendance for the entirety of the course to be eligible for continuing education credit.

Instructional Methods

Case Studies, Panel Discussions and PowerPoint presentations will be used in the program.

---

Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion.

Course CPE Credits: 7.5
There is no prerequisite for this Course.
Program field of study: Specialized Knowledge
Program Level: Basic
Delivery Method: Group Internet Based
Advanced Preparation: None

EUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

 

 

Who Should Attend

This interactive course is intended for the energy industry professional with a desire to improve their leadership capabilities. From young professionals hoping to advance their careers to directors looking at process improvement and team management, to executives hoping to better optimize their social, technical, and operational effectiveness. The scope of this program will be on delivering practical skills that can be applied immediately.