Smart Metering for Water Utilities
July 25-26, 2016 | Denver, CO
The use of a smart infrastructure in the utility industry, including advanced metering, is growing. Advanced metering can consist of two-way communications or drive-by reads and provides a utility with an additional connection to its customers. In addition, a utility can have a better understanding of the quality and distribution of its product, thereby allowing for improvements in service reliability and efficiency. This can lead to improved financial benefits for the utility and improved satisfaction for its customers.
Electrical utilities have adopted advanced metering more swiftly than water utilities. That is changing, however, as water utilities have observed both the advantages gained and the lessons learned from the implementation efforts of their electric utilities counterparts. It’s especially critical now, as the many challenges of aging infrastructures put an increased burden on water utilities, which confront these issues:
- Managing capital and operational costs
- Water loss (also known as non-revenue water) due to leaks and other system failures
- Water scarcity/conservation
With advanced metering, water utilities are able to use big data to manage many critical challenges and decrease operating costs, identify performance issues, improve customer service and better prioritize infrastructure investments.
This symposium will bring together industry and utility experts to share their expert knowledge, experiences and aspirations regarding the use of advanced metering, with particular emphasis on lessons learned for application to water utilities. Attendees will take away additional knowledge and resources required to implement effective solutions within the areas of improving customer engagement for their company as well as network with industry peers.
- Design a business plan that must address a variety of factors including economic and financial factors
- Discuss how to get executive approval for the smart meter project and leadership’s role moving forward
- Discuss ongoing initiatives to improve consumer engagement/satisfaction before, during and after an AMI/AMR implementation
- Explain how improved analytics through smart meters can improve utility performance and customer satisfaction
- Evaluate new initiatives for utilities that utilize the smart meter data
- Discuss how customers will benefit from smart meters and therefore why they can be expected to support smart grid technology deployment
- Design an internal change management plan for utility employees – a critical step in overall consumer buy-in
- Discuss programs and processes that enable the successful use of smart meters
EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, EUCI has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.
EUCI is authorized by IACET to offer 1.0 CEUs for this course.
Monday, July 25, 2016
8:00 – 8:30 a.m. :: Registration and Continental Breakfast
8:30 – 8:45 a.m. :: Opening Announcements
9:45 – 10:15 a.m. :: Networking Break
12:15 – 1:15 p.m. :: Group Luncheon
DAY 2 AGENDA
Tuesday, July 26, 2016
8:00 – 8:30 a.m. :: Continental Breakfast
11:30 a.m. :: Conference Adjourns
Jon Brock, President, Desert Sky Group
Maria DeChellis, Chief, Customer Support and Services, City of Baltimore Department of Public Works
Chris Dermody, CIO, Denver Water
Andrew Dudley, Senior Product Manager, Landis+Gyr
Jon Haukaas, Operations Manager, City of Fort Collins Water Engineering & Field Services
Jim Ketchledge, CEO & President, Excergy
Tommy McClung, Senior Manager , West Monroe Partners
Peter Mulvaney, Senior Manager, West Monroe Partners, LLC
H. Christine Richards, Research Director, Zpryme
Hyatt Regency DTC
7800 E Tufts Ave
Denver, CO 80237
To reserve your room, please call 1-303-779-1234
Please indicate that you are with the EUCI group to receive the group rate.
The room rate is $179.00 single or double plus applicable taxes.
ROOM BLOCK DATES:
A room block has been reserved for the nights of July 24 – 25, 2016.
RATE AVAILABLE UNTIL:
Make your reservations prior to July 1, 2016. There are a limited number of rooms available at the conference rate. Please make your reservations early.