Serving the energy industry for over 30 years
By - Jon Brown

Changing Workforce Strategies for Utilities
May 14, 2020 | Online :: Central Time

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Overview

EUCI is pleased to offer this one-day course on our online interactive platform. Enjoy a valuable learning experience with a smaller impact on your time and at reduced cost. You will gain new knowledge, skills, and hands-on experience in just one day from the comfort of your remote location.

Utilities must adapt to the new normal as the workforce continues to shrink and social distancing calls for quick adoption of work-from-home abilities. With the new normal of remote staff, there is an increased need for tech-savvy and digitally specialized employees.  There is an urgent need to for utility leadership to transfer knowledge from retiring workers to current workers.  How can utilities successfully manage workload and navigate changing staffing demands, while retaining critical knowledge in the workforce?

This one-day course on our interactive online platform will bring together a cross-functional team of experts to help utility and energy leaders adapt to the changing workforce, integrate cost-effective staffing strategies, and manage technology upgrades. Learn how to navigate the current environment and build a culture that will bring new opportunities and technology for better profitability.

Learning Outcomes

This course will provide attendees an opportunity to:

  • Identify how to successfully manage workload with a shrinking workforce
  • Explore best practices for work-at-home adoption 
  • Determine the real costs of employee turnover 
  • Discuss strategies for defining a culture shift within your organization 
  • Identify how to assess your organization’s current culture vs. worker expectations 
  • Demonstrate tactics to define your company’s value proposition to connect with employees during this difficult environment  
  • Assess proactive strategies to bridge the generational gap within the workforce so that critical knowledge is retained. 

Credits

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EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 0.8 CEUs for this event.

 

Requirements for Successful Completion of Program

You must be logged in for the entire presentation and send in the evaluation after the online course is completed.

Instructional Methods

Case Studies, Panel Discussions and PowerPoint presentations will be used in the program.

Agenda

Thursday, May 14, 2020

All times are US Central Time

8:45 – 9:00 a.m. :: Login


9:00 – 9:15 a.m. :: Welcome and Introduction of Instructors 


 9:15 – 10:30 a.m. :: Utility Workforce Reality Check: The New Normal 

There are urgent priorities for utility leadership: managing workload with a shrinking workforce, quick adoption of work-at-home strategies, retaining talent with digital skill sets, and transferring organizational knowledge. During this session you will learn to quantify the current state of your workplace and to identify your future needs and challenges.  

John D. McDonald, IEEE Life Fellow; CIGRE Distinguished Member; Smart Grid Business Development Leader, Senior Fellow, Grid Solutions, GE Renewable Energy

 10:30 – 10:40 a.m. :: Short Break 


10:40 a.m. – 11:45 a.m. :: The Real Costs of Employee Turnover   

The stability and growth of the energy and utilities sector will depend on whether companies can successfully navigate the current environment and emerge from challenges able to appeal to the next generation of innovative talent. Companies face risk from the loss of institutional knowledge as the workplace shrinks and older workers retire. Companies must adopt business practices to appeal to the millennial worker. This session will delve into the real costs of turnover and how to best mitigate risk and build an organization set up for profitability in the future.   

Travis Guidry, Manager, Talent Sourcing, Entergy

11:45 – 11:55 a.m. :: Short Break 


11:45 a.m. – 1:00 p.m. :: A Changing Workforce and Cultural Shift   

As the utility workforce shrinks and adopts to more remote employees, it is imperative to learn how to compare your current culture to the expectations of today’s increasingly younger workforce and define strategies to implement steps toward a more forward-leaning workplace.     

Denise Owusu, Experienced Energy & Utilities Consultant, West Monroe  

 1:00 – 1:30 p.m. :: Lunch Break


1:30 – 3:00 p.m. :: Sourcing Talent for the Utility Workforce of the Future   

Industry experts share success stories, communication strategies, technological tools, and best practices for recruiting digitally specialized employees.  

John D. McDonald, IEEE Life Fellow; CIGRE Distinguished Member; Smart Grid Business Development Leader, Senior Fellow, Grid Solutions, GE Renewable Energy

Denise Owusu, Experienced Energy & Utilities Consultant, West Monroe

Travis Guidry, Manager, Talent Sourcing, Entergy

 3:00 – 3:10 p.m. :: Short Break


3:10 – 4:20 p.m. :: Knowledge Transfer: Bridge the Generational Divide to Retain Critical Insights   

The changes in the energy marketplace are dictating a smaller workforce, and older workers are retiring in large numbers, taking with them decades of institutional knowledge. This session will describe best practices used to shrink the generational gap within the energy workforce, and strategic ways to manager the transfer of critical knowledge from retiring workers to newer hires.

John D. McDonald, IEEE Life Fellow; CIGRE Distinguished Member; Smart Grid Business Development Leader, Senior Fellow, Grid Solutions, GE Renewable Energy

4:20 – 4:30 p.m. :: Short Break


 4:30  – 5:30 p.m. :: Communicating Your Employer Value and Brand  for a Loyal Workforce    

In a more difficult environment, it is important to define your company’s value proposition. Learn how to utilize branding and social media to connect current employees and job candidates to your organization’s mission.     

Travis Guidry, Manager, Talent Sourcing, Entergy

 5:30 – 5:45 p.m. :: Open Q & A session

John D. McDonald, IEEE Life Fellow; CIGRE Distinguished Member; Smart Grid Business Development Leader, Senior Fellow, Grid Solutions, GE Renewable Energy

Denise Owusu, Experienced Energy & Utilities Consultant, West Monroe

Travis Guidry, Manager, Talent Sourcing, Entergy

Course adjourns 

Instructors

John D. McDonald, IEEE Life Fellow; CIGRE Distinguished Member; Smart Grid Business Development Leader, Senior Fellow, Grid Solutions, GE Renewable Energy 

John D. McDonald, P.E., is Smart Grid Business Development Leader for GE’s Grid Solutions business. John has 46 years of experience in the electric utility transmission and distribution industry. John received his B.S.E.E. and M.S.E.E. degrees from Purdue University, and an M.B.A. degree from the University of California-Berkeley. John is a Life Fellow of IEEE, and is Past President of the IEEE Power & Energy Society (PES), the VP for Technical Activities for the US National Committee (USNC) of CIGRE, and the Past Chair of the IEEE PES Substations Committee. John received the 2009 Outstanding Electrical and Computer Engineer Award from Purdue University. John teaches a Smart Grid course at the Georgia Institute of Technology, a Smart Grid course for GE, and Smart Grid courses for various IEEE PES local chapters as an IEEE PES Distinguished Lecturer. John has published one hundred fifty papers and articles, has co-authored five books and has one US patent.


Denise Owusu, Experienced Energy & Utilities Consultant, West Monroe

Denise is an Experienced Consultant with West Monroe Partners in the Energy & Utilities practice. She has a diverse background in energy, having worked in oil & gas, nuclear, and renewable energy industries throughout her career. She also possesses a background in technology innovation management, which has enabled her to lead complex, multi-disciplinary teams aimed at positively shaping our energy future.


Travis Guidry, Manager, Talent Sourcing, Entergy

Travis Guidry is the Manager of Talent Attraction for Entergy, an $11B power utility company headquartered in New Orleans, Louisiana with nearly 14,000 employees in a service territory spanning Louisiana, Mississippi, Arkansas and Texas.  He and his team are responsible for Entergy’s external efforts to attract world class talent into the company with a concentrated focus on military/veteran, diversity and campus recruitment.  Prior to his time at Entergy, Travis spent more than a decade in New York building a career in global Talent Management, Talent Acquisition and Employer Branding leadership at Heidrick and Struggles, Alico, BNP Paribas, Heineken, and Nasdaq. In his spare time, Travis enjoys gospel singing, working on interior design projects and caring for his vintage automobile collection. A French-speaking Cajun through and through, Travis was born and raised on the bayou in south Louisiana and earned his B.S. in Psychology from Louisiana State University in 1999.

Online Delivery

Our courses are designed to be the best possible use of your valuable time – get the information you need to improve your position in the market in an interactive, dynamic format.

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

  • You will receive a meeting invitation will include a link to join the meeting.
  • Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
    • You will need to join the appropriate meeting at the appropriate time. 
  • If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
  • The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

Register

Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

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