Serving the energy industry for over 30 years
By - Jon Brown

Leadership Tactics for Identifying Hazards & Mitigating Risks
April 2-3, 2020 | Online :: Mountain Time

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This is an Online Course. In lieu of recent developments with COVID-19, for the health and safety of our speakers and attendees, we have decided to move many of our events to Online Courses.

If this event is of interest you may also be interested in this related event

Fundamentals of Electrical Safety Hazards and Prevention, March 31-1, 2020 | Online

The electric utility industry has focused on training all workers in the details and proficiency of the skill set. Apprentices become Journeymen, Journeymen become Foremen, Foremen become Supervisors. However, there is little training on leadership and the inherent risks natural to humans. The subject matter in this course provides information that can be recognized later to allow the individual to see patterns that are forming and therefore prevent hazard and risk.

Through this 2-day course, attendees will investigate and assess current safety practices regarding insight and human inherent limitations, as well as determine the efficacy of the current status of job briefings and prepare a strategy for safety differently. They will gain a deeper understanding of how humans think and how to mitigate risk, as well as the model behaviors that are more likely to make a difference in the workplace. This program will explore current “norms’ and behaviors for job-briefs and accident investigations in the Electric Utility Industry. It will also cover hazards associated with the job, job briefs and job brief discussions, work procedures involved, special precautions, energy-source controls, and personal protective equipment requirements.

Learning Outcomes 

  • Discuss the dangerous drivers of human behavior in the utility industry and identify “blind spots”
  • View accident and incident investigations differently, avoiding confirmation bias, and outcome bias
  • Contrast suppressing errors with promoting insight and providing pathways to worker engagement
  • Review the “Activation Phenomenon” and how to recognize human engagement
  • Establish critical events or critical path events and create a job brief environment that produces the best opportunity for insight to these events
  • Discuss teaching styles that create engagement (command task, reciprocal arrangement, guided discovery, and problem solving)
  • Identify how to make “connections” by asking questions instead of “telling”
  • Identify facts of brain physiology and how environment, stress, sleep, workload, and social interaction affect our decisions



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 1.4 CEUs for this event.

Requirements for Successful Completion of Program 

You must be logged in for the entire presentation and send in the evaluation after the course is completed.

Instructional Methods

PowerPoint presentations, interactive group exercise, and group discussion will be used during this course. 


Thursday, April 2, 2020

All times are in U.S. Mountain Time

8:00 – 8:30 a.m. :: Login and Welcome

8:30 – 9:30 a.m. :: Job Brief Scenario Exercise

  • Understanding OSHA 1926.952b
    • Hazards associated with the job
    • Work procedures involved
    • Special precautions
    • Energy-source controls
    • Personal protective equipment requirements
  • Create Job Brief Scenario Using and Abiding OSHA Requirements

9:30 – 10:30 a.m. :: Job Brief Examples in Linework

  • OSHA Document Requirements for Linework Job Briefs (Video of Briefs)
  • NFPA 70 Documents
    • Engagement
    • Crew relationship roles
    • Effects of rumination, aggravation, and contempt
  • Fundamentals of Attribution Error in Electric Utility Industry
  • Mind Mapping Exercise
  • Leadership
    • Command
    • Task
    • Reciprocal
    • Guided discovery
    • Problem solving

10:30 a.m. – 12:00 p.m. :: The Brain and Heuristic Traps

  • Priming and Anchoring
  • The Renshaw Cow
  • Einstein: Hollow Mask Illusion
  • Inattentional Blindness

12:00 – 1:00 p.m. :: Lunch Break

1:00 – 4:00 p.m. :: Accident Investigations (Group Exercise)

  • Review Incident with Injury or Fatality
  • Report Findings
    • What is the cause and lesson learned?
    • Does the investigation identify “cause” of behavior, complacency, or loss of concentration?

4:00 – 5:00 p.m. :: Review

Friday, April 3, 2020 

8:30 – 10: 30 a.m. :: Practical Drift, Critical Path, and Activation Phenomenon

  • Practical drift
  • Critical path
  • Activation phenomenon
    • What to know and when to know it
    • Speaking up
    • Mind mapping
    • Engagement
    • Questions vs. “Telling”

10:30 a.m. – 12:00 p.m. :: Role Play Engagement Exercises

  • Connecting, engaging, and confirming

12:00 – 1:00 p.m. :: Lunch Break

1:00 – 2:00 p.m. :: Review of Day 1 Job Brief Exercise

2:00 – 4: 00 p.m. :: Creating Engagement Job Brief Exercises


Bill Martin, Northline Utilities / Northeast Live Line

Bill has over 40 years in the electric utility business, including positions as Safety Director, Area Manager, Line Mechanic Hot Stick/Foreman, and Certified Utility Safety Professional. He has had success in steering cultures from the front end instead of reacting to the consequences of the back end, which he centers on providing strategies to achieve better results through better understanding of what drives our decisions.

Online Delivery

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

  • You will receive a meeting invitation will include a link to join the meeting.
  • Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
    • You will need to join the appropriate meeting at the appropriate time. 
  • If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
  • The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.


Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

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