By - Danielle Duignan

Understanding Electric Utilities
April 24-25, 2018 | Raleigh, NC

Download Brochure


This training program will provide a foundation of understanding for persons working in, dealing with, or having special interest in the electric utility industry. The training explains utilities from four separate perspectives: Infrastructure, Operations, Business, and Regulatory.

The infrastructure perspective covers electricity basics, equipment, and power systems in terms of generation, transmission, distribution, and customer. The operations perspective covers energy markets, bulk power dispatch, outage response, and storm restoration. The business perspective covers ownership structure, investor expectations, budgeting, and business transformation / utilities of the future. The regulatory perspective covers state regulation, federal regulation, and general rate cases.

The course is designed so that anyone who is not familiar with utilities and electric power systems can benefit from the content. The course material will be a useful resource for future reference. The program is designed to stimulate dialog between the attendees and the instructor. A prior background in electric power systems or engineering is not required.

Learning Outcomes

  • Discuss the basics of voltage, current, power, and energy

  • Identify and explain the equipment and terminology associated with generation, transmission, distribution, and customer services

  • Explain the history of the utility industry, what has changed, why it matters, and where it is going

  • Discuss major regulatory events and why they matter to the industry

  • Describe the different ownership structures and business models

  • Explain the basics of daily utility operations

  • Discuss the general rate case process, revenue requirements, and return on rate base

  • Examine the challenges and opportunities for utilities in the future



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 1.1 CEUs for this event.


Requirements for Successful Completion of Program

Participants must sign in/out each day, be in attendance for the entirety of the course

Instructional Methods

Power Point presentations and open discussion


Tuesday, April 24, 2018

8:00 – 8:30 a.m. :: Registration and Continental Breakfast

8:30 – 9:00 a.m. ::  Introduction

9:00 – 10:00 a.m. :: History of Industry

  • Electrification and Growth
  • Energy Crisis
  • Today

9:30 – 10:00 a.m. :: Electricity Terms

  • Power & Energy
  • Three Phase Power
  • Real and Reactive Power

10:00 – 10:15 a.m. :: Morning Break

10:15 – 11:00 a.m. :: Generation

  • Traditional Generation
  • Renewable Generation
  • Energy Markets

11:00 a.m. – 12:00 p.m. :: Transmission

  • Overhead Transmission
  • Underground Transmission
  • Regional Transmission Planning

12:00 – 1:00 p.m. :: Group Luncheon

1:00 – 2:00 p.m. :: Substations

  • Substation Layout
  • Substation Equipment
  • Protection & Automation

2:00 – 3:00 p.m. :: Distribution

  • Overhead Primary
  • Underground Primary
  • Underground Residential

3:00 – 3:15 p.m. :: Afternoon Break

3:15 –  4:00 p.m. :: Service & Metering

  • Secondary and Service Drops
  • Secondary Networks
  • Customer Metering

4:00 – 5:00 p.m. :: Standard of Care

  • Safety
  • Bulk Power Reliability
  • Distribution Reliability


Wednesday, April 25, 2018

8:00 – 8:30 a.m. :: Continental Breakfast      

8:30 – 9:00 a.m. ::  Ownership Structure

  • Investor Owned
  • Customer Owned
  • Government Owned

9:00 – 10:00 a.m. :: Rate Cases

  • Revenue Requirement
  • Rate Base
  • Rate Design

10:00 – 10:15 a.m. :: Morning Break

10:15 – 11:15 a.m. :: Utility Operations

  • Generation Dispatch
  • Outage Response
  • Storm Restoration

11:15 – 11:45 a.m. :: Utility of the Future

  • Smart Grid
  • Data Analytics
  • New Business Models

11:45 a.m. – 12:00 p.m. :: Course Review

12:00 – 1:00 p.m. :: Adjourn


Richard Brown, Director of the Engineering Management Consulting Practice, Exponent

Richard E. Brown is Director of the Engineering Management Consulting Practice at Exponent. He has been on the leadership team for three successful startup organizations; has published more than 90 technical papers related to asset management and performance management; is author of the books Business Essentials for Utility Engineers and Electric Power Distribution Reliability; and is a registered professional engineer. He is an IEEE Fellow. Richard earned his BSEE, MSEE, and PhD from the University of Washington in Seattle, and his MBA from the University of North Carolina at Chapel Hill. He is a registered professional engineer.



Hyatt Place Durham Southpoint
7840 NC Highway 751
Durham, NC 27713

To reserve your room, please call 919-688-7800
Please indicate that you are with the EUCI group to receive the group rate.

Room Rate:

The room rate is $131.00 single or double plus applicable taxes.

Room Block Dates:

A room block has been reserved for the nights of April 23-24, 2018.

Rate Available Until:

Make your reservations prior to April 2, 2018 . There are a limited number of rooms available at the conference rate. Please make your reservations early.


EventStandard RateAttendees

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. more information

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them. We use cookies during the registration process and to remember member settings.