By - Jon Brown

Utility Technology Innovation Conference
March 9-10, 2020 | Charlotte, NC

Download PDF


Technology innovation is happening faster than ever in history.  Disruptive technologies are becoming the norm, and our fast-paced society is eager to embrace them to improve human life in a wide variety of ways.  Digital and technological change are also changing the face of industry and business, and the electric sector in particular is poised to be disrupted by a variety of new innovations. 

This event will evaluate the emerging digital landscape and transformational technologies – Internet of Things (IoT), Blockchain, Artificial Intelligence (AI), Machine Learning (ML), Robotics, Virtual Reality (VR) – providing a high-level understanding of their functions, and analyzing the associated practical applications and business opportunities within the energy sector. 

Expert speakers will present actual data, case studies and projects involving these technologies, evaluating their capabilities for: enhancing and streamlining operations, managing and interpreting data, enabling transactive energy systems and new ways of customer engagement, and their relationship to the evolving electric grid.  Sessions will also address the practical side of things, providing an overview of the utility technology/product development process, and discussing how utilities can optimize their partnerships with technology companies (and key issues to watch out for).

Learning Outcomes

  • Discuss strategies to road mapping responses to critical business model and technology pressure
  • Evaluate new technologies/platforms in the utility industry and their various use cases, opportunities and challenges:
    • Internet of Things (IoT)
    • Artificial intelligence (AI), machine learning (ML), and associated robotic processes
    • Blockchain technology
    • Virtual reality (VR), augmented reality (AR) & data visualization tools
    • Enterprise architecture (EA)
  • Review utility case studies of disruptive technology implementation:
    • into utility operations, business processes and product offerings
    • to transform and simplify business processes while delivering bottom line benefit
  • Evaluate what to be aware of in choosing a new technology, and how to assess which ones are appropriate for your organization and/or a specific project
  • Assess optimal business structures for utility partnerships with technology vendors – contracts & negotiation
  • Analyze the relationship of emerging technologies to distributed energy systems (DERs), DER-integration, and transactive energy platforms
  • Describe guiding principles of a highly intelligent and interactive electric system
  • Discuss the convergence of information technology (IT) and operating technology (OT):
    • Needs to create a bridge between physical devices and the world of virtual processes
    • Changes in power system interactions
  • Assess the value of data through AI, blockchain and other software and technology platforms



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 1.0 CEUs for this event.


Requirements for Successful Completion of Program

Participants must sign in/out each day and be in attendance for the entirety of the conference to be eligible for continuing education credit.

Instructional Methods

PowerPoint presentations and case studies will be used in program.


Monday, March 9, 2020

8:00 – 8:30 a.m. :: Registration & Continental Breakfast

8:30 – 9:15 a.m. :: The New Landscape of Utility Technology Innovation

The traditional utility has been a bricks and mortar business, today disruptive digital technologies are driving utilities to go beyond simply providing energy. To reinvent themselves, utilities have to master technologies that include social, mobility, analytics and cloud to meet current market trends and demands, while positioning themselves for the growth of renewables such as solar and wind generation and the introduction of large-scale storage. This session will tackle questions like:

    • What does the modern consumer expect of their utility?
    • How proactive should providers be to get ahead of regulatory changes?
    • What partnerships need to be made with other companies outside of the utility sector for them to thrive?
    • What sort of new products and platforms are utilities creating to engage customers and streamline operations?
    • What are the key disruptive technologies utilities should be aware of?

Kendrick Carroll, President / CEO, BSI Solutions

9:15 – 10:00 a.m. :: Disrupting the Utility Business: Innovation, New Business Models, & Customer Platforms

  • Breaking the paradigm of the traditional utility model – what does that look like internally?
    • Proactively engaging with innovation
  • The phenomena of DER grid proliferation: how it’s transforming customer’s engagement with the grid
  • Creating new utility platforms through new customer interfaces
  • Shifting roles of buyers and sellers
    • Can we give customers with DERs tools to monetize their assets?
    • Is there a new distribution market that can be generated through customer transactions?
  • Electric Vehicle (EV) case study: customer incentives for EVs as grid service assets

Domingo Miranda, Manager – Partnership & Innovation, Exelon

10:00 – 10:15 a.m. :: Morning Break

10:15 – 11:45 a.m. :: The Internet of Things (IoT) & Engaging with Disruption: Building Networks of the Future

  • Drivers for imminent disruption – how they will transform the energy industry
    • Technology advancement
    • economics of renewables
    • climate change
  • How does the energy industry need to adapt to technology advancement?
  • The Internet of Things (IoT) – what is it, and what is the relationship to the energy industry?
    • Energy as the “poster child” for IoT
    • machine-to-machine communications
    • autonomous operations
    • big data, virtualization, analytics & AI
  • Understanding the convergence of Information Technology (IT) and Operational Technology (OT)
  • Evolving the energy ecosystem architecture – what does that mean, and what does it look like?
  • Characteristics of network architectures for the evolving energy ecosystem
  • Integrating DER in the future – alternative architectural approaches for rapid DER integration
    • The future of DER integration in smart homes
  • Cybersecurity & security mitigation services
  • Making it Real: Partnership alignment, Services domain development, Pilot projects & Full-scale implementation

Stuart McCafferty, Managing Director – IoT Architect, Black & Veatch

David Forfia, Chairman & Member, GridWise Architecture Council

11:45 a.m. – 12:45 p.m. :: Group Luncheon

12:45 – 1:30 p.m. :: Due Diligence for the Utility-Technology Development Process: Identifying Key Issues, Questions and Features

  • What does the technology development process look like for utilities?
    • Overview of due diligence process
    • Purpose and key issues
    • Review of project
  • General process of technology transfer
    • R&D > Emerging Tech Pilots > Programs > Operations
  • Considerations for streamlining the technology development process
  • Appropriate use of advanced analytics

Bryan Jungers, Lead Analyst – Technology Assessment, E Source

1:30 – 2:15 p.m. :: Building Effective Utility-Technology Vendor Partnerships: Legal & Contractual Issues

  • Review of project contracts
  • Common negotiation needs
  • Front end development agreement
  • Managing IT issues
  • Negotiation of data sharing
  • Addressing confidentiality issues & concerns

Buck Endemann, Partner, K&L Gates

2:15 – 3:00 p.m. :: Technology Innovation & Development at Duke Energy

Duke Energy is working to lead the industry with innovative technologies; as part of this goal, the utility is actively working on multiple projects focused on applications of new technologies.  This session will discuss Duke Energy’s use cases in innovative technology development and its overall strategy to integrate these technologies into its operations:

  • Artificial intelligence (AI) & robotics
  • Virtual reality (VR) and augmented reality (AR)
  • Blockchain platforms

John Mitchell, Director – Duke Energy Innovation Center, Duke Energy

3:00 – 3:15 p.m. :: Afternoon Break

3:15 – 4:00 p.m. :: Transforming Omnichannel Ecosystems (Web, Mobile, Social, Cloud, IoT, AI) to Benefit Utility Workforce & End-Use Customers

  • Overview of channel platforms and their applications
    • Web, mobile, social, IoT, conversational AI, non-digital
  • Assessing opportunities for utility channel platform products to:
    • benefit end-use customers
    • improve utility operations & communication
  • Organizational strategies for building utility technology channel platforms
    • getting the right people on board
  • Case study: Southern Company platform development process using AI technology

Harshad Parashare, External Product Manager, Southern Company

4:00 – 4:45 p.m. :: Technology Product Development for the Changing Customer Landscape

  • Trends in retail industry of innovative customer products – how they can be applied to the utility sector
  • The changing landscape of customer engagement in the utility industry
  • Positioning yourself as ‘Utility of the Future’ through Customer Centric tools
  • Successful processes to working with new technology and product development
    • New approaches to developing traditional IT projects
    • Establishing cohesion between IT and marketing departments
  • Utility Mobile App Development – the business case for why every utility should offer an app platform
  • Case studies for award winning applications for utility mobile apps:
    • Exelon’s BGE, PECO and ComEd Utility Companies

Jason Perry, Chief Technology Officer, MindGrub

Tuesday, March 10, 2020

8:00 – 8:30 a.m. :: Continental Breakfast

8:30 – 9:30 a.m. :: Realizing the Value of Utility Data Through Blockchain and Artificial Intelligence

This session will evaluate how energy companies can realize the value of their data with paired implementation of Artificial Intelligence (AI) and blockchain technology applications, discussing:

  • Overall opportunities for AI and blockchain platforms in the energy industry
    • AI analysis for predictive maintenance
    • Blockchain as a secure transactive platform
  • How to use AI and blockchain in tandem as enabling technologies
  • Analysis of smart grid data
  • Streamlining and automating compliance filing
  • Asset management and operational applications
  • Predictive maintenance and contingency planning
    • Case studies: predictive failure for at-risk utility assets

Colin Gounden, CEO & President, VIA Science

Joe Babiec, Vice President – Strategic Initiatives, VIA Science

9:30 – 9:45 a.m. :: Morning Break

9:45 – 10:45 a.m. :: Utility Applications in Augmented Reality (AR) and Virtual Reality (VR)

Virtual Reality (VR) and Augmented Reality (AR) are new technologies which offer many benefits for utilities today. From valuable analytics and accurate data acquisition to improved worker safety and onboard training, AR and VR offer energy providers the tools necessary to save money and conserve time spent on field projects.  This session will discuss practical, real world examples of VR/AR use-cases in the utility sector, addressing applications such as workplace integration, training, remote communication, and more.

Kendrick Carroll, President / CEO, BSI Solutions

10:45 – 11:45 a.m. :: Blockchain & Technology Platforms Applications in Transactive Energy & DER Integration

  • How can technology platforms enable transactive energy? What technologies can take on this role?
  • How can blockchain improve the capabilities and uses of energy storage and electric vehicles (EVs)?
  • How might the energy industry continue to see coordination between blockchain, storage and EVs in transactive energy markets?

Jacob Hall, CEO, Agingo

Domingo Miranda, Manager – Partnership & Innovation, Exelon

Bryan Jungers, Lead Analyst – Technology Assessment, E Source


  • Joe Babiec, Vice President – Strategic Initiatives, VIA Science
  • Kendrick Carroll, President / CEO, BSI Solutions
  • Buck Endemann, Partner, K&L Gates
  • Colin Gounden, CEO & President, VIA Science
  • Jacob Hall, CEO, Agingo
  • Bryan Jungers, Lead Analyst – Technology Assessment, E Source
  • Stuart McCafferty, Managing Director – IoT Architect, Black & Veatch
  • Domingo Miranda, Manager – Partnership & Innovation, Exelon
  • John Mitchell, Director – Duke Energy Innovation Center, Duke Energy
  • Harshad Parashare, External Product Manager, Southern Company
  • Jason Perry, Chief Technology Officer, MindGrub


Hilton Garden Inn Charlotte North

9315 Statesville Rd

Charlotte, NC 28269

Reserve your room:

please call 1-704-597-7655

Room Block Reserved For:

Nights of March 8 – 9, 2020

Room rate through EUCI:

$139.00 single or double plus applicable taxes
Make your reservations prior to February 14, 2020.


Please Note: Confirmed speakers do not need to register and are encouraged to participate in all sessions of the event. If you are a speaker and have any questions please contact our offices at 1.303.770.8800

EventEarly Bird Before
Friday, February 21, 2020
Standard RateAttendees
Utility Technology Innovation ConferenceUS $ 1295.00 US $ 1495.00

Register 3 Send 4th Free!

Any organization wishing to send multiple attendees to these conferences may send 1 FREE for every 3 delegates registered. Please note that all registrations must be made at the same time to qualify.

Cancellation Policy

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before February 07, 2020 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. more information

By clicking Accept or closing this message, you consent to our cookies on this device in accordance with our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them. We use cookies during the registration process and to remember member settings.