By - Jon Brown

Drought and Water Shortage Preparedness
March 23-24, 2020 | Denver, CO

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Water shortage is a constant threat, regardless of whether you are in a traditionally water scarce area or not. Drought, curtailments, population/industry increases or a catastrophic event in the water system can all lead to shortages. This course will discuss water shortage and the resources agencies need to successfully prepare and respond. Participants will leave the class with a water shortage response plan outline for their agency, an internal response structure and an after-action report from an in-class exercise.

Learning Objectives

  • Recognize causes for water shortage and drought
  • Layout the goals of a water shortage response plan
  • Structure a water shortage response committee
  • Create a long-term response plan
  • Identify options for increasing water supply and decreasing demand
  • Improve stakeholder and internal communications to effectively exercise plans
  • Apply drought and water shortage methodology to create a preparedness plan for your own organization



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 1.1 CEUs for this event.


Instructional Methods

This program will use PowerPoint presentations, discussion, and active attendee participation.


Monday, March 23, 2020

8:00 – 8:30 a.m. :: Registration and Continental Breakfast

8:30 – 8:45 a.m. :: Course Introductions and Objectives

8:45 – 9:15 a.m. :: Topic Kick off: Setting Goals and Exercising Plans

  • Speaker Introductions
  • Student Introductions
  • Participant Goals
  • Tone and Methodology
  • Visual Communications
  • Exercising your Plans

9:15 – 10:15 a.m. :: Water Shortage Overview

  • Causes of Water Shortage
  • Water Shortage Response: What is the Goal?

10:15 – 10:30 a.m. :: Morning Break

10:30 a.m. – 11:30 a.m. :: Organizational Structure

  • Internal Committee
  • Organizational Communications
  • Utilization of Incident Command
  • Create your Committee

11:30 a.m. – 12:00 p.m. :: Long Term Planning

  • Integrated Resource Plan
  • Water Efficiency Plan
  • Climate, Demographic, Economic Change
  • Chartering
  • Lessons Learned from Denver Water

12:00 – 1:00 p.m. :: Group Luncheon

1:00  – 3:00 p.m. :: Preparedness and Response

  • Triggers for Response
  • Restrictions
  • Water Budgets
  • Options for Increasing Supply
  • Options for Decreasing Demand

3:00 – 3:15 p.m. :: Afternoon Break

3:15– 4:15 p.m. :: Stakeholder Communications

  • Who are Your Stakeholders
  • Drought Plan Review and Creation
  • Media and Social Media thoughts
  • Communicating Restrictions

4:15 – 5:15 p.m. :: Internal Communications

  • Operating Rules
  • Tone and Methodology
  • Visual Communications
  • Exercising your Plans

Tuesday, March 24, 2020

8:00 – 8:30 a.m. :: Continental Breakfast

8:30 – 11:00 a.m. :: Cooperative Exercise – Drought Response

This cooperative game is based on a water scarcity scenario impacting a local water utility. Participants work together in this cooperative game to ensure their utility responds correctly to the presented water scarcity scenario, while maintaining reservoir levels, revenue, demand management, partner trust, and customer trust. The discussions and decision-making processes are the most important part of the game. Information gathered throughout the game will be used to support the development of checklists and processes for the participants’ utilities. The scenario starts with current (real-world) conditions. As the game progresses, game inputs and player decisions will determine how the scenario proceeds. Players will be briefed on current conditions at the start of the exercise and the impacts of their decisions will be revealed throughout.

11:00 – 11:15 a.m. :: Morning Break

11:15 a.m. – 12:15 p.m. :: After Action Report

  • SWOT Analysis of Organization’s Response to Cooperative Exercise
  • Detail Conclusions for Future Use

12:15 – 12:45 p.m. :: Conclusion

  • Review Materials Students have Created
  • Discuss Next Steps for Students


Jason Finehout, Water Shortage Preparedness Coordinator, Denver Water

Jason Finehout is the current Water Shortage Preparedness Coordinator for Denver Water. He has been in this position for 5 years and, previous to that, he spent 10 years in Emergency Management at the Federal, State and local levels. Jason has completed the Master Exercise Practitioner Program through FEMA and has taught over 200 classes, exercises, drills and workshops. Jason has an MBA, a master’s certificate in Emergency Management and a master’s certificate in Homeland Security.

Greg Fisher, Manager of Demand Planning, Denver Water

Greg has been with Denver Water for 20 years and has worked in several areas of the organization. Before joining the Water Resource Strategy team as the person responsible for short and long-term water demand planning, he spent five years in Finance in the Rates Section and a year as interim Budget Manager. He is a past chair of the Colorado Water Resources and Power Development Authority, the organization that provides loans to water agencies through the state revolving fund. Greg has been in leadership roles in both of Denver Water’s recent major droughts and has learned from many, many mistakes. Some public, some not. Greg has a degree in Economics from Middlebury College.


EUCI Conference Center

6400 S Fiddlers Green Cir.

Greenwood Village CO, 80111

The EUCI conference center is conveniently located adjacent to the Arapahoe at Village Center Light Rail Station, allowing easy access to and from DIA, Downtown, and Local Area Attractions.

Nearby Hotels

Each of these hotels offers a complimentary shuttle to and from the EUCI conference center.

Hyatt Regency Denver Tech Center
7800 East Tufts Ave
Denver, CO 80237
Phone: 1-303-779-1234
2.8 miles away
Special EUCI Room Rate: $179.00
To access EUCI room rate visit
Click “Book Now”, then click “Special Rates”
Click “Corporate or Group Code” and enter CR102338
You may also call our central reservation at 1-800-233-1234 and give them the corporate code of CR102338

Springhill Suites DTC
7900 East Peakview Ave
Greenwood Village, CO 80111
Phone: 303-721-3321
0.3 miles away

Wingate by Wyndham
8000 East Peakview Ave
Greenwood Village, CO 80111
Phone: 303-626-2641
0.3 miles away

Hyatt Place Denver Tech Center
8300 E.Crescent Parkway
Greenwood Village, CO 80111
Phone: 1-303-804-7000
2.1 miles away

Denver Marriott Tech Center
4900 S Syracuse St
Denver, CO 80237
Phone: 303-779-1100
3.1 miles away


Please Note: Confirmed speakers do not need to register and are encouraged to participate in all sessions of the event. If you are a speaker and have any questions please contact our offices at 1.303.770.8800

EventEarly Bird Before
Friday, March 06, 2020
Standard RateAttendees
Drought and Water Shortage PreparednessUS $ 1195.00 US $ 1395.00

Register 3 Send 4th Free!

Any organization wishing to send multiple attendees to these conferences may send 1 FREE for every 3 delegates registered. Please note that all registrations must be made at the same time to qualify.

Cancellation Policy

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before February 21, 2020 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

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