By - Jon Brown

Business Essentials for Geographic Information Systems
February 17-18, 2021 | Online :: Central Time

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In most utilities, the corporate geographic information system (GIS) is an integral resource in maintaining critical information about company assets and infrastructure. Typically, a “new” GIS is built and implemented only to be managed or self-managed with no concrete vision. This session will provide some insight in how to manage the critical IT infrastructure system to ensure a return on the investment, provide ideas for maintaining and growing the GIS application and data, and discuss the pitfalls and challenges of managing and maintaining the GIS system. In the end, participants will be challenged to create a road map framework for their GIS application and users to enhance and promote the GIS system at their organization.

This session is targeted at GIS leads, supervisors, managers, or anyone who wants to ensure the ongoing viability of the GIS application and associated data.

Learning Outcomes  

  • Identify your GIS status and structure and understand which questions to ask regarding those factors
  • Discuss how to establish business ownership and organizational structure
  • Explain how to execute short- and long-term goals based on your business plan
  • Review how to support the business plan through training development, implementation, risks and pitfalls, ROI, and more
  • Determine the vision focus and how to bring the business plan success and completion



EUCI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).  In obtaining this accreditation, EUCI has demonstrated that it  complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, EUCI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

EUCI is authorized by IACET to offer 1.0 CEUs for this event.


Requirements for Successful Completion of Program 

Participants must log in each day and be in attendance for the entirety of the course to be eligible for continuing education credit. 

Instructional Methods

PowerPoint presentations and open discussion.

Who Should Attend 

  • GIS professionals who would like to round out their current skill set with more advanced business knowledge, critical insights, and a marketable skill set
  • Those who are interested in transitioning to a leadership role and/or would who want to enhance their ability to collaborate and communicate effectively at a senior level
  • Professionals who are new to the GIS industry
  • Those who are interested in project management, finance, marketing, or human resource


Wednesday, February 17, 2021 : Central Time

8:45 – 9:00 a.m. :: Log In and Welcome

9:00 a.m. – 4:30 p.m. :: Course Timing 

12:30 – 1:15 p.m. :: Lunch Break


  • Participants share their backgrounds and their goals for the seminar

Current GIS Status

  • Identifying the status of your GIS application and business plan
  • Questions to ask:
    • How do enhancements get planned, approved, implemented, and trained at your organization today?
  • Business structure and post-GIS project implementation to sustainment
    • Who uses GIS at your company?
  • Exercise: Groups of 2-3; share current state and then report back as a group on the status

Establishing Business Ownership

  • Discuss where and how the application and business aspects of GIS are managed
    • What does management oversight look like at your company or municipality?

Organizational Structure

  • Discuss accountabilities and responsibilities
    • Is there clarity on who does what and who has the authority around approvals and direction?

Business Planning

  • What are the short- and long-term goals of the GIS?
  • How the GIS applications function and how they interact with other applications
    • Asset management
    • CIS
    • Network modelling
    • One call
  • Exercise: Share what you think a goal at your organization should be and develop a list to share with the class

GIS Vendor Management

  • How is your GIS vendor managed in an ongoing sustainment situation, who manages it, and why?
  • What to expect
  • How are “small” upgrades completed
  • What role can or does the vendor play


  • Once the implementation is done, who supports the users post-project?
  • Training development and execution
  • Help Desk (Line)
  • How does reasonable ROI get delivered?
  • Risks and pitfalls of not focusing on support
  • Exercise: Ask attendees how new GIS users are trained and how the training is delivered

Thursday, February 18, 2021 : Central Time

8:45 – 9:00 a.m. :: Log In

9:00 a.m. – 12:00 p.m. :: Course Timing


  • Identifying and overcoming challenges
  • Senior management support, business justification, project prioritization, and client input
  • Delivering the vision and its challenges
  • Shared vision with business & IT

Areas of Vision Focus

  • Application
  • Business processes
  • Data improvement
  • Training
  • QA/QC and change management

Bringing it All Together

  • How to know when you’ve succeeded
  • Exercise: Have attendees share a couple key takeaways for them to go back to their company with

Moving Forward

  • Course wrap up and summary
  • Q&Q


Chuck Legg, Professional Engineer, Province of Ontario

Chuck’s career spanned 37 years in the natural gas industry at a natural gas storage, transmission, and distribution company in Ontario, Canada.  His experience included various Engineering, Operations, and GIS roles within the Utility, and he was the Project Lead for a corporate-wide GIS Replacement Program and subsequently managed the Corporate GIS system. His experience also includes field operations, engineering design, system planning, and engineering standards.

During his career he also spent time mentoring and training new Engineers. He was also involved in various industry committees and organizations and presented at industry conferences during his career. Chuck graduated with a BSc in Civil Engineering from the University of Waterloo. He is a registered Professional Engineer in the Province of Ontario and a current member of GITA.

Online Delivery

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

  • You will receive a meeting invitation will include a link to join the meeting.
  • Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
    • You will need to join the appropriate meeting at the appropriate time.
  • If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
  • The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.


Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all registrants for three business days after the event

Event Standard RateAttendees
Single Connection - Business Essentials for Geographic Information SystemUS $ 1195.00
Pack of 5 connectionsUS $ 4,780.00
Pack of 10 ConnectionsUS $ 8,365.00
Pack of 20 ConnectionsUS $ 14,340.00
Call us at 303.770.8800 if you have any specific questions on the volume discounts
* all other discounts do not apply to license packs

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Cancellation Policy

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before January 15, 2021 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

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