Leadership Essentials: Improving Workflow & Productivity

Leadership Essentials: Improving Workflow & Productivity

July 27, 2022 | Online ::

We are continuously coordinating our actions and assessing our progress through a myriad of daily workflows-sometimes successfully and other times much less so.  Managing workflows among a team of employees with different skills and abilities can be a complex process. When people work outside of their natural flow or are required to work with others unfamiliar to them, this can lead to stress and anxiety. On the other hand, if workers are too familiar with their job and their colleagues, work gets done easily and opportunities to improve may be overlooked.

Work happens in conversation and reflects the capacity of our relationships.  Successful workflows involve clearly understanding who the customer and performer are, what respective commitments and accountabilities each holds, building sufficient relationships, navigating for the key stages of the workflow, as well as understanding what matters (within and beyond the results) and what constitutes a satisfactory outcome.

In this one-day course we will cover:

• A new way of thinking about work – as a type of conversation flow
• Customer and performer roles, accountabilities, and the relationship space
• The mutual dependence of relationships and results
• Workflow basics – quadrants and actions
• Diagnosing workflows to improve effectiveness
• Pragmatic approaches for getting or delivering results using workflow

Learning Outcomes

This virtual forum will provide attendees an opportunity to:

• Identify the key stages of workflow
• Engage in exclusive talks and interactive Q&A with to build knowledge of workflow quadrants and actions
• Share techniques for delivering results through the use of optimal workflow
• Discover the roles of the customer and performer and their accountabilities
• Apply what is being learned through roundtable exercises and case-studies in each of the learning sessions
• Establish strategies for diagnosing workflows to improve effectiveness

Wednesday, July 27, 2022 : Central Time

Introduction

• Welcome
• Meet the coaches and students
• Course agenda
• Training objectives

The Key Stages of Workflow

• A new way of thinking about work – as a type of conversation flow
• Customer and performer roles, accountabilities, and the relationship space

Workflow Quadrants & Actions

• Clearly understanding who the customer and performer are
• What respective commitments and accountabilities each holds
• Building sufficient relationships
• Understanding what matters

Diagnosing Workflows to Improve Effectiveness

• The mutual dependence of relationships and results
• Pragmatic approaches for getting or delivering results using workflow

Q&A and Adjournment

Stewart Ramsay, Managing Executive, Vanry & Associates

Yvette Smith, Associate, Vanry & Associates

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

• IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
• You will receive a meeting invitation will include a link to join the meeting.
• Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
  • You will need to join the appropriate meeting at the appropriate time.
• If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
• The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all attendees for 7 days after the event

REGISTER NOW FOR THIS EVENT:

Leadership Essentials: Improving Workflow & Productivity

July 27, 2022 | Online

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before June 24, 2022 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

Credits

EUCI is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

EUCI is authorized by IACET to offer 0.7 CEUs for this event

Requirements for Successful Completion of Program

Participants must log in each day and be in attendance for the entirety of the course to be eligible for continuing education credit.=

Instructional Methods

Case Studies, Panel Discussions and PowerPoint presentations will be used in the program.

Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion.

Course CPE Credits: 7.5
There is no prerequisite for this Course.
Program field of study: Specialized Knowledge
Program Level: Basic
Delivery Method: Group Internet Based
Advanced Preparation: None

EUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

Who Should Attend

This interactive course is intended for the energy industry professional with a desire to improve their leadership capabilities. From young professionals hoping to advance their careers to directors looking at process improvement and team management, to executives hoping to better optimize their social, technical, and operational effectiveness. The scope of this program will be on delivering practical skills that can be applied immediately.

Aging Infrastructure – The Role of Partners in Future-proofing the Grid

Aging Infrastructure - The Role of Partners in Future-proofing the Grid

December 16, 2021 | , ::

In looking at today’s grid there are many challenges that lie ahead for utilities. Utility leaders even today are seeing the strain of age on the grid, including:

• Monitoring bidirectional power
• The influx of renewable energy
• Backfeed/harmonic disturbances
• The reliability of critical loads

As FERC order 2222 opens doors to more DERS to play in the grid, how  will utilities shoulder this new requirement? As the infrastructure around the substations and distribution lines age, the demand for more power is already creating challenges. Register now for this free webinar to learn what steps are being taken to address these issues and how detailed power quality data can help bring clarity to concerns in a cost effective and safe way.

Learning Outcomes

This webinar will provide attendees an opportunity to:

• Identify strategies for next-gen grid measurements and analytics
• Understand benchmark technologies used for grid monitoring
• Explore new ways of collecting actionable data for increased resiliency
• Learn best practices and real-world examples of how to bridge the gap between yesterday’s analog grid and today’s need for two-way, real-time data as more renewables drive grid evolution

Who Should Attend

Individuals working in the following areas will benefit from attending this event:

• Electric Utility Leaders
• Utility Engineering Leaders
• Utility Directors of Technology and Innovation
• Utility Risk Management Professionals
• Utility Grid Planning and Operations Specialists
• Utility Transmission and Field Services Personnel
• Situational Awareness Experts
• Consultants

Thursday, December 16, 2021 : Central Time

2:00 – 2:05 p.m. :: Welcome

2:05 – 2:20 p.m. :: Grid Opportunities

• The challenges of grid evolution
• The influx of renewables
• More DERs

Adam Hinkebein, National Sales Director, Micatu

2:20 – 2:50 p.m. :: Proposed Solutions to Grid Challenges

• Strategies for next-gen grid measurements and analytics
• New ways of collecting actionable data for increased resiliency

Adam Hinkebein, National Sales Director, Micatu

2:50 – 3:00 p.m. :: Audience Q&A

Adam Hinkebein – National Sales Director, Micatu

At Micatu, Adam brings years of experience helping utilities find the right solutions to enhance their grid. His experience with various smart grid solutions helps greatly round out his understanding of outcome-based applications for utilities and partners alike.

Sean Monroe – Director of Customer Programs and Planning

With many years of hands-on experience in the utility space and beyond, Sean brings his unique understanding unique ways to enhance the grid . Bridging the gap between solutions and addressing opportunities for utility partners is something he is incredibly familiar with. His client base will tell you that his vision is a shared one in solving issues plaguing utilities.

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

• IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
• You will receive a meeting invitation will include a link to join the meeting.
• Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
  • You will need to join the appropriate meeting at the appropriate time.
• If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
• The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

REGISTER NOW FOR THIS EVENT:

Aging Infrastructure - The Role of Partners in Future-proofing the Grid

December 16, 2021 | Online

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before January 01, 1970 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

Digital Billing and Payments

Digital Billing and Payments

January 11, 2022 | , ::

Customers get notified to pay their bills. If they have issues, they get in touch. They might enroll for autopay and paperless billing. Is this all for utility billing and payments CX? Absolutely not! There’s more to the story, and in this webinar, we explore what’s new in utility billing and payments and how digital platforms are playing their part in building operational excellence and delivering superior experiences. 

Join us as we discuss the means to engage and empower customers with the right tools and intelligence, learn how to streamline billing, decode the digital payments ecosystem, and explore ways to build systemic efficiencies with the latest technologies such as artificial intelligence (AI)/machine learning (ML)/natural language processing (NLP). We also share the story of ENSTAR Natural Gas as they gained higher customer satisfaction and paperless, e-payment adoption, increased self-service, reduced staff workloads & automated technology updates with SEW platforms.

Learning Outcomes

• Discuss what’s next in billing and payments and how to improve the customer experience
• Explore the shifts in technology and how this creates opportunities in billing and payments
• Identify how to put increase revenues and put utilities on sound financial footing
• Review the increase in the use of mobile apps to help improve billing
• Discuss the use of artificial intelligence, machine learning and natural language processing for billing and payments

Who Should Attend

• Billing
• Payments
• Customer Service
• Contact Centers
• Communications
• Operations
• E-business professionals

Tuesday, January 11, 2022 : Central Time

1:00 – 1:10 p.m. :: Overview & Logistics

1:10 – 2:15 p.m.

• What’s next in billing and payments CX- from complaints handling to creating customer delight
• Technology-led shifts and opportunities in billing & payment services while ensuring value creation for customers and businesses
• Adoption of advanced rate designs and new models for managing and enhancing customer experience
• Putting utilities on a sound financial footing for long-term business health
• How to improve user experience journey on the billing & payment platform
• Mobile App Adoption: personalizing user experience & seamless billing transactions
• Where to start and next steps for your billing & payments strategy
• Applications of AI/ML in your billing and payments strategy

2:15 p.m. :: Webinar Conclusion

Christina Veltkamp, Manager, ENSTAR Customer Services

Ms. Veltkamp joined ENSTAR Natural Gas Company in November 2006 as a Customer Service Supervisor. Her experience included 2 years as a CIS and Customer Service Trainer and 7 years of supervisor and management experience from her previous job of 11 years with a local communications company in Alaska. In 2012, Christina was promoted to her current position as Manager of Customer Services. Like most managers, her responsibility ranges over several areas, to include but not limited to, Customer Service Call Center and Retail, Customer Correspondence, Credit and Collections, Billing and Customer Information System (CIS). Christina joined ENSTAR during a time of leadership and cultural transition, which allowed her the challenge and opportunity of introducing change through management style, technological efficiencies, and regulatory revisions. She completed the WEI Business Acumen for Emerging Leaders in 2019 and her experience with ENSTAR has been amazing. Christina was born and raised in Northern California but has lived in Alaska since 1995.

Darren Brady, Chief Customer Officer, Smart Energy Water

Darren Brady is an industry veteran who has worked in the finance, utility, energy, and consumer technology industries for over 28 years where he has had the opportunity to hold various executive roles including COO, SVP Customer Service, CIO, CFO, and EVP at several industry-leading public and private companies. He has significant experience in developing, executing, and growing solutions and businesses that support both business to consumer and business to business strategies across multiple industries.

Darren’s expertise includes Strategy & Vision, Business & Customer Transformation, Customer Strategy & Operations, Customer & Business IT, Finance/M&A/Funding, Revenue Management, Strategic Partnerships & Management, Global Business Development, Complex Transactions and Contract Negotiations, Go-To-Market Strategy and Execution, Retail Strategy & Execution, SaaS and Subscription Based Models, Managed Services, Solution Delivery, and Leadership & Management.

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

• IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
• You will receive a meeting invitation will include a link to join the meeting.
• Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
  • You will need to join the appropriate meeting at the appropriate time.
• If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
• The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

REGISTER NOW FOR THIS EVENT:

Digital Billing and Payments

January 11, 2022 | Online

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before January 01, 1970 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

ESG for the Utility Sector

ESG for the Utility Sector

January 25-26, 2022 | , ::

The climate crisis poses a real threat not just to mankind but to the global economy.  This conference will serve as a platform for investors, financiers, utility companies, governments as well as stakeholders in the supply chain to have an in-depth dialogue in examining the key drivers, developments, challenges, and opportunities that lie in climate change, financial markets, and ESG.

As the world strives to tackle climate change and increasingly stringent regulations around reporting, Climate & ESG metrics and reporting in the utility sector has become a more pressing concern.   

Investors and stakeholders are increasingly scrutinizing companies that they want to associate with based on their ESG scores and reporting.   As a result, nearly every publicly held company and many privately held firms are facing new pressure to adapt, measure, disclose and improve their ESG policies and programs.

This forum aims to provide participants with the necessary tools they will need to become an important part of this new investment paradigm.  Through a combination of presentation, discussion and case studies, participants will learn about financially material Environmental Social Governance (ESG) indicators, climate data providers, and how to translate corporate performance on sustainability into financial performance. Attendees will also hear from utility companies on some of best sustainability and ESG practices in the sector.  Executives will leave this course with ideas on how to adapt, incorporate or advance ESG investment practices within their organizations. 

Learning Outcomes

This course will provide attendees an opportunity to:

• Identify ESG metrics and trends that matters most to energy and utility companies
• Review what ESG & climate risk metrics are, why it matters today and how it can enhance your company’s growth and reputation
• Examine the role climate & ESG plays in identifying, assessing, acquiring, financing and funding utility projects
• Analyze climate, financial & ESG risks and opportunities for the utility sector growth
• Review best practices in ESG and impact investing
• Discover how utility companies are transitioning displaced workforce in the new environment
• Identify trends in corporate governance & reporting

Tuesday, January. 25, 2022 : Central Time

9:00 – 10:00 a.m. :: Climate, Financial & ESG in the Utility Sector

• Overview of ESG and climate risks concepts
• Intersection between climate risk, financial risk & ESG
• How are utility companies committing to net zero
• Distributed energy resources & policies

Katie Ott, Vice President, Sustainability and Climate Strategy, Constellation

Julie Smolinski, VP, Investor Relations & Corporate Sustainability, Hawaiian Electric Industries

10:00 – 11:00 a.m. :: The Rise of Impact Investment

• Shifting investor expectations
• The role of foundations, endowments, and pensions
• Stakeholders’ capitalism
• Beyond profit – sustainable investing

Karen Wawrzaszek, CFP, CTFA Regional President, BNY Mellon Wealth Management

11:00 – 11:15 a.m. :: Morning Break

11:15 – 12:15 p.m. :: The Transition to the Just Society

The energy transition is not only environmental but also a social transition.   How do we transition the workforces that are being displaced in the new environment?

Karen Wawrzaszek, CFP, CTFA Regional President, BNY Mellon Wealth Management     

12:15 – 1:00 p.m. :: Lunch Break

1:00 – 2:00 p.m. :: Regulatory Response to Climate Risk in the Utility Sector

This session will cover how policy makers and regulators are identifying and responding to the complex risk posed by climate change.

Moderator:

Lorraine H. Akiba, President/CEO, LHA Ventures

Panelists:

Abigail Anthony, Commissioner, Rhode Island PUC

James P. Griffin, Chair, State of Hawaii PUC   

2:00 – 3:00 p.m. :: Keynote Address

Christopher J. Creed, Senior Advisor- Loan Programs Office, U.S. Department of Energy

3:00 – 3:15 p.m. :: Afternoon Break

3:15 – 4:00 p.m. :: Climate Resilience thru Strategic Reinvention & Investment

• Context: Climate Intensity
  • Events such as wildfires, tree die-off, sea-level rise, flooding, drought, water quality /pollution, increasing in severity and frequency due to extreme climate patterns

• Strategic Transformation 
  • Avoid disruption  
  • Strengthen operational resilience via new data and technologies
  • Future-proofing business

• ESG as Risk Mgmt.
  • Baseline assessment + business case costs / benefits
    • Physical assets –Introducing “risk” as a driver for re-investment in infrastructure 
    • Brand assets – corporate reputation management, client trust, workplace culture, community involvement, etc.

• Opportunities for Profitable Impact
  • Corporate Venture Fund Investments via Bolt-on VC /Private Equity Managers
  • Infrastructure Investment & Asset Optimization

• Re-investment gap and lack of insights (the problem)
• The availability and use of existing data 
• Planning your re-investment levels on budget constraints (Nordic experience) 
• Perspective on the organization – when data-driven decision support enters the room.

Brian V. Iversen, Managing Partner, Cimbria Capital

Noah Sabich, Partner, Cimbria Capital

Ulrich B. Hansen, CEO, APX10    

4:00 – 4:15 p.m. :: Afternoon Break

4:15 – 5:00 p.m. :: The Path to Net Zero

This session will cover how utilities are responding and committing to net zero

Julie Yunker, Senior Project Developer, Hawaii Gas

Sharon Allan, Chief Strategy Officer, Smart Electric Power Alliance

5:00 p.m. :: End of day

Wednesday, January 26, 2022 : Central Time

9:00 – 9:45 a.m. :: Corporate Governance & Reporting

Sandy Nessing, Managing Director, Corporate Sustainability, American Electric Power

9:45 a.m. – 10:30 am. :: Climate Risk Management and Why It Matters to ESG

Chris Benjamin, Director, Corporate Sustainability, PG&E Corporation

10:30 a.m. – 10:45 a.m. :: Break

10:45 a.m. – 11:45 a.m. :: Climate Risk Assessment and ESG – A Rating Agency Perspective

• Climate risk – what does it mean to business in general?
• How do you define risk and how do you report it?
• ESG risk metrics

Jillian Cardona, Analyst, Moody’s Investor Service

11:45 a.m. – 12:30 p.m. :: The Role of Carbon Credit/GHG Accounting in Transition to Net Zero

Steph Harris, Director, Carbon Markets, 3Degrees Group, Inc.

12:30 p.m. Conference Adjourns

• Lorraine H. Akiba, President/CEO, LHA Ventures

• Sharon Allan, Chief Strategy Officer, Smart Electric Power Alliance

• Abigail Anthony, Commissioner, Rhode Island PUC

• Chris Benjamin, Director, Corporate Sustainability, PG&E Corporation

• Jillian Cardona, Analyst, Moody’s Investor Service

• Christopher J. Creed, Senior Advisor- Loan Programs Office, U.S. Department of Energy

• James P. Griffin, Chair, State of Hawaii PUC

• Ulrich B. Hansen, CEO, APX10

• Steph Harris, Director, Carbon Markets, 3Degrees Group, Inc.

• Brian V. Iversen, Managing Partner, Cimbria Capital

• Sandy Nessing, Managing Director, Corporate Sustainability, American Electric Power

• Katie Ott, Vice President, Sustainability and Climate Strategy, Constellation

• Noah Sabich, Partner, Cimbria Capital

• Julie Smolinski, VP, Investor Relations & Corporate Sustainability, Hawaiian Electric Industries

• Karen Wawrzaszek, CFP, CTFA Regional President, BNY Mellon Wealth Management      

• Julie Yunker, Senior Project Developer, Hawaii Gas

We will be using Microsoft Teams to facilitate your participation in the upcoming event. You do not need to have an existing Teams account in order to participate in the broadcast – the course will play in your browser and you will have the option of using a microphone to speak with the room and ask questions, or type any questions in via the chat window and our on-site representative will relay your question to the instructor.

• IMPORTANT NOTE: After November 30 you will not be able to join a Teams meeting using Internet Explorer 11. Microsoft recommends downloading and installing the Teams app if possible. You may also use the Edge browser or Chrome.
• You will receive a meeting invitation will include a link to join the meeting.
• Separate meeting invitations will be sent for the morning and afternoon sessions of the course.
  • You will need to join the appropriate meeting at the appropriate time.
• If you are using a microphone, please ensure that it is muted until such time as you need to ask a question.
• The remote meeting connection will be open approximately 30 minutes before the start of the course. We encourage you to connect as early as possible in case you experience any unforeseen problems.

Please Note: This event is being conducted entirely online. All attendees will connect and attend from their computer, one connection per purchase. For details please see our FAQ

If you are unable to attend at the scheduled date and time, we make recordings available to all attendees for 7 days after the event

REGISTER NOW FOR THIS EVENT:

ESG for the Utility Sector

January 25-26, 2022 | Online

RELATED WORKSHOPS:

ESG and Climate Risk Metrics Reporting

January 26

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before December 17, 2022 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800

Credits

EUCI is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

EUCI is authorized by IACET to offer 0.9 CEUs for this conference and 0.3 CEUs for the workshop.

Requirements for Successful Completion of Program

Participants must be in attendance for the entirety of the course to be eligible for continuing education credit.

Instructional Methods

PowerPoint presentations, video, and Q&A will be used in the program.

Upon successful completion of this event, program participants interested in receiving CPE credits will receive a certificate of completion.

CPE Credits: 11.0 CPEs for the conference and 3.0 for the workshop
There is no prerequisite for this event.
Program field of study: Specialized Knowledge
Program Level: Basic
Delivery Method: Group Internet Based
Advanced Preperation: None

EUCI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

Who Should Attend

• Utility and Energy Companies, Municipalities, Cities with titles
• Chief ESG Officer/Sustainability Directors/Managers
• Chief Value Officer
• CSR Professionals
• CEOs, Board Directors and Managers
• CFOs/Finance Officers/Treasurers
• Compliance Personnel/Risk Officers
• Investor Relations Officers
• Environmental Policy Directors/Managers
• Climate Risk Director/Officer/Manager
• Risk Managers/Operational Managers/Internal Auditors
• Chief DEI Officer/HR
• Finance sector specialists in asset management, ESG/Sustainability and Investment Bankers, Buy side/Sell side analysts
• Financial Advisors/Investment Managers
• Portfolio Managers
• Investors
• General Counsel/Lawyers
• Financiers looking to invest or fund energy or utility infrastructure projects
• External Auditors.
• Regulatory and Government Agencies
• Rating Agencies

Advanced Distribution Management Systems (ADMS) Deployment

Advanced Distribution Management Systems (ADMS) Deployment

Complimentary Web Series

October 19-20, 2021 | Online ::

“EUCI does a great job brining the experience of the industry to the classroom in a very interactive way. The presenters tell you the truth! You will be able to start and advance your project and inject benchmarks into your own utility to deliver great results”, SCADA/EMS Manager, Jamaica Public Service

“Hearing from the Vendors and the Peer presentations were extremely useful”, Manager, DTE

“Great topics and presentations, speakers were especially knowledgeable“, IT Manager, Exelon

The utility industry is experiencing a period of unprecedented change. Demand for customer centricity, the rise of consumers demanding electricity flows from and to the grid, technology advancements, digitalization, and the requirements for more reliability plus, control and supply of Distributed Energy Resources (DERs) has forced this change.  Across the globe, Advanced Distribution Management Systems (ADMS) have been implemented successfully and are now operating, ready to cope with and analyze the increased data and need for higher-level analytics to make their distribution systems more efficient, responsive, and ready to include DER levels never seen before.

But getting high quality information on…, “From Where I Stand, to Where I need to Go?” is not easily accessible. 

This series of webinars, each co-presented with a Utility, will focus on technology, deployment and the do’s and don’ts of such ADMS implementation.   A “Vendor Panel” will complete the series.  Fully interactive, the reason for this unique event is to allow electric utilities from across the globe to access, in the most efficient manner possible, and for free, the best of the best vendors and their client case studies.  Utilities will be able to see into their future with the ability to access the most complete ADMS solutions available.

Utilities who have realized the need for an ADMS, no matter their number of meters and their legacy SCADA/DMS/OMS systems, will realize in two days the universe of what is possible and how each different vendor accommodates their performance requirements.

Learning Outcomes

• Hear from the Top ADMS Software Vendor from across the globe
• Examine their software characteristics and benefits
• Explain how the Vendor’s worked with their client Utilities to design the ADMS software specific to their Utility and Legacy software systems
• Discuss how to implement such software, “all at once” or “over time”
• Explain how leveraging technology improves their grid modernization efforts including how to incorporate increased DERs coming into their own grids, known or unknown
• Participate in a fully interactive Panel Discussion featuring our Vendors in a fast paced environment allowing each to differentiate their ADMS

Tuesday, October 19, 2021 : Central Time

11:45 a.m. – 12:00 p.m. :: Opening Remarks, Explanation of Webinar Series

12:00 – 1:00 p.m. :: Enabling Distribution Management System Applications; Sponsored by Hitachi ABB Power Grids

National Grid has expanded their OMS to enable DMS applications. Their experience and lessons learned will be presented as they enabled the DMS applications on over 200 feeders, including modeling distributed energy resources.

Andrew Grant, Lead Integration Engineer, National Grid

Ernst Scholtz, Global Product Manager, Network Control, Hitachi ABB Power Grids

1:00 – 2:00 p.m. :: Realizing the Value and Customer Benefits seen from the Alabama Power Company ADMS FISR Deployment; Sponsored by GE Digital

Alabama Power Company (APCO) will discuss the value and customer benefits seen from the GE ADMS FISR deployment, lessons learned on the deployment, overall Southern Company Grid Modernization strategy, and benefits from an APCO control room perspective (efficiency, situational awareness).

Melanie Miller, Power Delivery Technology Manager, Alabama Power

May Millies, Global Senior Director, GE Digital’s Grid Software

Leveraging DER and Advanced Inverters to Support Grid Operations via Advanced Distribution Management Systems (ADMS)

Due to a range of economic, regulatory and environmental drivers, DER such as solar PV and electric vehicles are being interconnected to the distribution grid at a fast pace. If passively managed, DER can present unique challenges to electric power utilities. GE Digital will share how DER and advanced inverters can be integrated into Grid Operations via an ADMS.

Jesse Gantz, Senior Product Manager, Renewables and DER Orchestration, GE Digital’s Grid Software

2:00 – 3:00 p.m. :: Data-driven Reliability – Leveraging ADMS, DERs, new data sources and mobile technologies

For years, distribution operators and engineers were starving for data. Now they’re swimming in it. The challenge today is to turn that data into value in terms of better reliability, safety and operational efficiency. Brad Williams, Oracle Utilities VP of Industry Strategy and Innovation Engineering, will discuss the central role that ADMS, analytics and mobile technologies play in extracting that value. With the help of LBNL’s principal investigator for NREL’s FAST-DERMS project, SDG&E will share learnings from operational and R&D initiatives to leverage data, control and automation to more quickly identify, isolate and remediate network faults using ADMS, DER management and mobile technologies.

Moderator:

Brad Williams, VP of Industry Strategy and Innovation Engineering, Oracle Utilities

Panelists:

Cory Mitsui, Manager of Electric Distribution Operations, SDG&E

Jason MacDonald, Principal Scientific Engineering Associate, LBNL

Wednesday, October 20, 2021 : Central Time

11:45 a.m. – 12:00 p.m. :: Opening Remarks, Explanation of Webinar Series

12:00 – 1:00 p.m. :: Deploying ADMS during a Pandemic  Sponsored by Schneider Electric

Xcel Energy implemented an ADMS project, across multiple operating companies, during the pandemic, to great success.  This presentation will describe how the teams adapted to remote execution and how this experience is defining a new approach to deploying projects.

Bojan Peric, Program Manager, Schneider Electric

1:00 – 2:00 p.m. :: Saint John Energy’s (New Brunswick, Canada) Integrated Advanced DMS with DERMS Control of Residential DER; Sponsored by Emerson, OSI Digital Grid

Reducing monthly peak demand, improving energy and economic savings, improving resilience and enabling residential distributed energy resources (DERs) with smart consumer products combined with the continuous integration of DERs. Saint John Energy has modernized its legacy SCADA system to an advanced State-of-the-Art Advanced DMS and DERMS system that includes residential DERs. Additionally, the solution provides intelligent load and peak forecasting enabling advanced scheduling of DERs that brings continuous value to Saint John Energy’s operations.  This presentation provides an overview of the design, integration, use cases, standards, challenges, and lessons learned from the live DMS/DERMS system.

Carl Ozkaynak, Director, Smart Grid, Saint John Energy

Sally Jacquemin, Associate Vice President, Emerson, OSI Digital Grid Solutions

2:00 – 3:00 p.m. :: EUCI’s Annual ADMS Vendor Panel, A Contrast of Perspectives, Technology and Approaches to ADMS

Each year since 2015, EUCI and GridBright have developed and presented one of the most unique events in the global Electric Utility Industry, a Panel of the 5 best Vendors providing ADMS across the globe to optimize grid modernization and digitalization.   Questions will be utility-centric and the Panel allows for fully interactive Q & A throughout.   If your team wishes to see the breadth, depth and your future of a better managed grid.

Moderator:

Tom Servas, Executive Vice President, GridBright

Panelists:

Sally Jacquemin, Associate Vice President, Emerson, OSI Digital Grid Solutions

Brandon Horne, Digital Grid Account Executive, Schneider Electric

Brad Williams, VP Industry Strategy and Innovation Engineering, Oracle

DR. Avnaesh Jayantilal, ADMS Product Director, GE Digital, Grid Software

Ernst Scholtz, Global Product Manager, Network Control, Hitachi ABB Power Grids

• Leo Carrillo, Senior Manager, Product Marketing

• Thiago Carvalho, Sales Director – North America, Schneider Electric

• Jesse Gantz, Senior Product Manager, Renewables and DER Orchestration, GE Digital’s Grid Software

• Andrew Grant, Lead Integration Engineer, National Grid

• Brandon Horne, Digital Grid Account Executive, Schneider Electric

• Sally Jacquemin, Associate Vice President, Emerson, OSI Digital Grid Solutions

• DR. Avnaesh Jayantilal, ADMS Product Director, GE Digital, Grid Software

• Jason MacDonald, Principal Scientific Engineering Associate, LBNL

• Melanie Miller, Power Delivery Technology Manager, Alabama Power

• May Millies, Global Senior Director, GE Digital’s Grid Software

• Cory Mitsui, Manager of Electric Distribution Operations, SDG&E

• Carl Ozkaynak, Director, Smart Grid, Saint John Energy

• Bojan Peric, Program Manager, Schneider Electric

• Ernst Scholtz, Global Product Manager, Network Control, Hitachi ABB Power Grids

• Tom Servas, Executive Vice President, GridBright

• Brad Williams, VP of Industry Strategy and Innovation Engineering, Oracle Utilities

REGISTER NOW FOR THIS EVENT:

Advanced Distribution Management Systems (ADMS) Deployment

October 19-20, 2021 | Online

Buy 4 in-person seats and only pay for 3! For this event every fourth in-person attendee is free!

Your registration may be transferred to a member of your organization up to 24 hours in advance of the event. Cancellations must be received on or before January 01, 1970 in order to be refunded and will be subject to a US $195.00 processing fee per registrant. No refunds will be made after this date. Cancellations received after this date will create a credit of the tuition (less processing fee) good toward any other EUCI event. This credit will be good for six months from the cancellation date. In the event of non-attendance, all registration fees will be forfeited. In case of conference cancellation, EUCIs liability is limited to refund of the event registration fee only. For more information regarding administrative policies, such as complaints and refunds, please contact our offices at 303-770-8800