EUCI

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How a utility responds to a severe storm is scrutinized by customers, regulators, and the press. Thorough planning in advance of a storm can make the all the difference. Attendees to this comprehensive course will be given all the tools needed to create and execute a top notch storm restoration plan. Those tasked with storm response at a utility have an immense responsibility. This course will showcase the benefits of being well prepared and well practiced. Hear lessons learned and best practices so that you can be ready before the next storm hits. In addition, tour Centerpoint Energy’s state-of-the-art distribution control center.

Who Should Attend

• Emergency response managers and planners
  
• Storm planning contract managers
  
• Project managers tasked with storm planning/response duties
  
• Utility partners who provide storm services

Learning Outcomes

• Identify the key components of a successful storm response and recovery plan
  
• Determine proactive strategies for before, during, and after a storm
  
• Recognize the role of a comprehensive damage assessment
  
• Analyze the implementation of outage management systems
  
• Evaluate strategies for communicating with customers before, during, and after a storm
  
• Analyze lessons learned from past large storms

What Past Attendees Have Said

"Interesting and informative. This will help to refine our emergency response plan as well as assist us in developing our catastrophic event plan."
– Emergency Preparedness Administrator, Georgia Transmission Corp

"Was inspired by Sam's 'lesson's learned' approach. I enjoyed his variety of appropriate analogies, eye opening quotes and Top 10 storm management tips."
- System Control Supervisor, Thunder Bay Hydro

"This course will give you a better understanding of the challenges that utilities face and how to meet them."
- Project Manager, Michels Power

Requirements for Successful Completion of Program

Participants must sign in/out each day and be in attendance for its entirety to be eligible for any continuing education credit.

Instructional Methods

This program will use Case Studies, PowerPoint Presentations and an off site tour.

Continuing Education Credits:

EUCI is authorized by IACET to offer up to 0.9 CEUs for this program.